Adhoc Retail Security Officer – York

Lodge Service; York and North Yorkshire; Hybrid; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Wellbeing support

Inclusive culture

Job summary

Lodge Security AdHoc team is recruiting flexible Retail Security Officers to protect staff, stock and customers across client stores. You will work with store management, deter theft and deliver professional customer service, with uniform and body-worn video equipment provided.

To apply you must hold a valid SIA license, have the right to work in the UK and a 5-year work history, and you should be comfortable in varied client environments including Boots, Nike, Cineworld and Next.

Qualifications

• Valid Customer service experience in retail is required.
• SIA license is required.
• UK right to work and 5-year history.

Responsibilities

• Protect staff, stock & customers.
• Prevent theft.
• Partner with store management teams.
• Deliver professionalism and customer service.
• Use ASCONE for shoplifting prevention.
• Ensure safety of employees and Customers.
• Visible deterrent presence.

Skills

Customer service skills

Calm under pressure

Follow procedures

Retail security experience

Tools

SIA License

Job description

Why Lodge:

Lodge are a bold, ambitious Security company growing at pace. A human centric – solution led business where people and tech merge to offer holistic and innovative solutions to our clients and teams. Boasting a 100+ year heritage, Lodge offers the values and community of a (4th generation) family run organisation with the mindset and vision of a tech start up; and being independently owned and managed means we can respond and act with agility. We promote a collaborative, inclusive and dynamic working environment which provides real scope for growth and development to our team members.

Our Values:

This role brings our values to life through everyday actions, decisions, and the way people are treated and supported.

• Human:Client focused & considerate to colleagues and strives for best outcomes for all parties
• United:Shares information freely, communicates well, and understands the positive impact of a connected, in-tune team
• Grounded:Compliance leads decision making and takes pride in leaving projects better than they found it
• Dynamic:Open to innovation and new technology, thinking outside of the box to deliver a truly solution-led service

Security Officer Role:

• Protect staff, stock & customers
• Prevent theft
• Partner with store management teams
• Deliver professionalism and customer service
• Use ASCONE for shoplifting prevention
• Ensure safety of employees and Customers
• Visible deterrent presence

Requirements:

• Valid SIA License
• UK right to work & 5-year history
• Customer service skills
• Smart appearance
• Ability to follow procedures
• Calm under pressure
• Retail security experience is preferred

We Offer:

• Training & career paths
• Financial Support – Ability to access your pay before payday
• Pension scheme
• 28 days holiday
• Uniform & Body Worn Videos
• Benefits portal Retail, dining and gym discounts
• 24/7 Doctor on Line & Counselling services
• Wellbeing Support
• Inclusive culture | Disability Confident Employer

AdHoc Team Details:

As part of the Lodge Security AdHoc team you will be expected to have full flexibility

The capacity of our AdHoc team will be carefully reviewed on a consistent basis to ensure that work will be available to those who want it.

You will be expected to work across a range of retail clients including but not limited to Boots, bp, Next, Nike, Footlocker, Cineworld.

Work will carry variable pay rates depending on the clients, ranging from £12.71 to £16.00.

Please note: Due to the high volume of applicants, only shortlisted candidates will receive a response.