Activities & Coaching Operations Specialist

Confidential; Coventry; On-site; GBP 28,000 - 34,000; Full time

Job summary

Riding for the Disabled Association (RDA) is seeking an Activities and Coaching Operations Coordinator to support coordination, development and delivery of participant activities across coaching and equine programmes, ensuring alignment with strategic priorities. The postholder will provide coordination, administrative and compliance support to enable safe and effective activity delivery.

Based at the national office in Warwickshire with occasional events, the role works with volunteers, coaches

Qualifications

• Experience coordinating activities, events, training, projects or programmes.
• Excellent organisational and administrative skills with accuracy and attention to detail.
• Excellent verbal and written communication with experience providing advice, guidance or customer support.
• Ability to build and maintain effective working relationships with colleagues, volunteers and stakeholders.
• Understanding of and ability to work effectively within a volunteer-led environment.
• Empathy with the aims and values of RDA.
• Ability to use initiative, work independently and contribute effectively as part of a team.
• Good digital literacy, including experience of Microsoft Office and other digital systems.

Responsibilities

• Act as a first point of response for activity-related enquiries from RDA Groups, volunteers and coaches.
• Develop, maintain and review activity related guidance, resources, forms and information.
• Support activity advisory groups and associated projects, including meeting administration and follow-up.
• Provide operational and administrative support to the wider Coaching and Equine Team to facilitate effective service delivery.
• Support the implementation and communication of activity standards, guidance and recommendations.
• Support the collection and maintenance of information relating to activity-specific concerns and follow-up requirements.
• Support quality assurance and information gathering processes relating to activities and coaching.
• Provide support and assistance with coaching administration, including training and assessment, coaching pathway and the maintenance of forms, guidance and resources.
• Planning and facilitation of internal and external meetings, including agenda distribution, minute taking and follow-up actions.
• Processing and recording of paperwork relating to activities and coaching.
• Assist with development, maintenance and improvement of online resources and learning materials.
• Support budget administration, including processing expenses and monitoring expenditure.
• Assist with event administration and delivery of activities, training and other departmental events.
• Support colleagues with projects and initiatives across the Coaching and Equine team as required.
• Provision of advice and guidance to volunteers, coaches and member groups.
• Build and maintain positive working relationships with activity volunteers, coaches, advisory groups and external stakeholders.
• Gather feedback from activity volunteers, coaches, member groups and the wider RDA network, escalating issues where appropriate.
• Attend and support the National Championships and other key events as required, including planning and preparation activities.

Skills

Activity coordination

Organisational skills

Communication

Stakeholder management

Digital literacy

Tools

Microsoft Office

Job description

Riding for the Disabled Association (RDA) is seeking an Activities and Coaching Operations Coordinator to support coordination, development and delivery of participant activities across coaching and equine programmes, ensuring alignment with strategic priorities. The postholder will provide coordination, administrative and compliance support to enable safe and effective activity delivery.

Based at the national office in Warwickshire with occasional events, the role works with volunteers, coaches