Active Wellbeing Duty Lead – Leisure Centres

Essex County Council; Benfleet; On-site; GBP 26,000 - 36,000; Full time

Job summary

Castle Point Borough Council is seeking a Duty Lead to manage operations across Waterside and Runnymede Leisure Centres. The role focuses on delivering a welcoming customer experience, leading staff on shift and supporting the transition to an active wellbeing model.

You will be responsible for coordinating staff, ensuring safety and cleanliness, handling customer enquiries, and promoting activities to engage more residents in physical activity.

Qualifications

• Requires NPLQ and First Aid at Work qualifications.
• Knowledge of customer service and day-to-day people management.
• Understanding or enthusiasm for leisure's role in improving health and wellbeing.

Responsibilities

• Engaging with customers during shift and creating a welcoming experience.
• Coordinate staff deployment, rotas and cover for centres' activities.
• Carrying out inspections, pool water testing and health and safety checks.

Skills

People management

Customer service

Communication

Decision making

Organisational skills

Education

National Pool Lifeguard Qualification (NPLQ)

First Aid at Work

Job description

Castle Point Borough Council is seeking a Duty Lead to manage operations across Waterside and Runnymede Leisure Centres. The role focuses on delivering a welcoming customer experience, leading staff on shift and supporting the transition to an active wellbeing model.

You will be responsible for coordinating staff, ensuring safety and cleanliness, handling customer enquiries, and promoting activities to engage more residents in physical activity.