Leisure Attendant – Waterside Leisure Centre & Runnymede

Essex County Council; Canvey Island; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Generous pension

CPD training opportunities

Staff discounts

Job summary

Castle Point Borough Council is advertising a Leisure Attendant role covering Waterside Leisure Centre and Runnymede. The role involves supervising pool activities, maintaining safety, and delivering excellent customer service across varied shifts at Canvey Island.

Both qualified and unqualified candidates are welcome; training is provided. The role offers full-time and part-time patterns, with a focus on flexible scheduling and strong team collaboration.

Qualifications

• Experience in a leisure attendant or customer service role.
• Knowledge of health and safety procedures.
• Able to work across flexible shifts.
• Ability to supervise poolside and assist in daily operations.

Responsibilities

• Supervise pool sessions and enforce safety rules.
• Maintain cleanliness and hygiene of the facility.
• Provide excellent customer care and respond to queries.
• Assist with deliveries and equipment storage.
• Support opening/closing routines and health & safety procedures.

Skills

Customer service

Health & safety

Teamwork

Flexible shifts

Job description

About The Role

Leisure Attendant - Waterside Leisure Centre & Runnymede

Castle Point Borough Council

Permanent, Full Time

£12.65 per hour

Location: Canvey Island

Closing Date: 16th August 2026

Leisure Attendant - Waterside Leisure Centre & Runnymede

Qualified & Unqualified - Training Provided

Closing date: 16th August - We reserve the right to close this vacancy early if we receive sufficient applications. Early applications are encouraged as we will be reviewing submissions as they are received.

1 x Full time & 3 x Part Time

Please specify in your supportive statement which work pattern you would be interested in applying for either Full time or Casual

Why Castle Point?Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.

Our Values: Trust, Respect, Improving and Learning, and Customer Focus

All positions will be inclusive of both leisure centres, Waterside Farm Leisure Centre, and Runnymede Leisure Centre.

Working hours varied in line with the service operating times which are Monday to Friday 06:30 - 22:30, Saturday 07:00 - 18:30 and Sunday 07:00 - 20:30.

The Opportunity

The Leisure Attendant is responsible for ensuring a safe, enjoyable, and welcoming environment for all leisure centre users. This includes supervising activities, maintaining cleanliness and hygiene standards, providing excellent customer service, and assisting in the daily operations of the facility. The Leisure Attendant plays a vital role in upholding safety regulations including supervising the poolside area, promoting positive user experiences, and contributing to the overall success of the leisure centre.

Accountabilities

To supervise swimming pool sessions, identifying potential hazards and taking appropriate action in line with the Pool Safety Operating Procedures.

To administer first aid as required.

To clean internal and external areas and to maintain the facilities to a high standard following health and safety procedures at all times.

To be helpful, polite and courteous and to provide excellent customer care at all times

To be responsible for erecting, dismantling and storage of equipment within the facility/facilities in accordance with the timetable of activities and events.

To assist with deliveries as and when instructed, ensuring safe storage of stock.

To enforce all rules associated with the use of the facilities to ensure the safety and enjoyment of all the customers.

To ensure that any damaged equipment or building fabric is reported immediately.

To work at any of the Council's Leisure facilities as required.

To comply with the centres operating procedures and to be aware of any responsibilities contained therein e.g Emergency Action Plan

The Experience You Will Bring

A positive "can do" attitude when dealing with a wide range of individuals and queries, ensuring excellent customer care

The ability to work independently and as part of a team

Knowledge of health and safety

Able to promote and safeguard the welfare of children, young person's and vulnerable adults.

Requirement to work flexible shifts to meet the requirements of the service

Benefits of this role include:

FREE Gym membership

Large pension contribution

On-going CPD training for employee growth

Part of a multiple award-winning team

Opportunities to become multi-skilled

Castle Point Borough Council is proud to be a disability confident Leader. We're committed to interview all disabled applicants if they meet the minimum requirements of the job. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.

Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

If you have queries on this role or require anything further, please email Connor Hollington - [e-mail] & Tiffany Tedham - [e-mail]

The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment. Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer.

Essex County Council are delighted to be advertising the role of Leisure Attendant on behalf of Castle Point Borough Council. To see full job advert and apply, please click HERE.

How to apply: Jobs This role is being advertised on behalf of Castle Point Borough Council