Accounts Assistant - Helpdesk (fixed term)

University of Cambridge; Cambridge; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

36 days annual leave

Defined benefits pension

Family-friendly initiatives

Career development opportunities

Health & wellbeing support

Discounts on shopping

Rental deposit scheme

Public transport season ticket loans

Bicycle & charity-giving schemes

Job summary

The University of Cambridge invites applications for an Accounts Assistant - Helpdesk within the Finance Division. The role provides first-line support for the Cambridge University Financial System (CUFS), handling inquiries from departments, suppliers and customers to ensure timely, professional service.

You will also assist with allocations of payments and verification of international payments, contributing to the accuracy and efficiency of financial operations in a hybrid working environment.

Qualifications

• Experience with the processing of accounting transactions.
• Able to work independently and as part of a team.
• Excellent communication skills and telephone manner, able to relay information to diverse audiences.
• Intermediate knowledge of Excel and working knowledge of Oracle Financials.
• Experience of dealing with complex reconciliations.
• Strong time management and attention to detail.

Skills

Accounting transactions

Independent and team work

Communication skills

Excel proficiency

Oracle Financials

Reconciliations

Tools

Excel

Oracle Financials

Job description

An exciting opportunity has arisen to join the Finance Division Helpdesk team as an Accounts Assistant - Helpdesk.

The Finance Division manages the financial resources of the University and the support services for the financial functions carried out by the University's departments. This role is part of the Accounting Services section of the Finance Division which performs a range of key strategic and operational accounting and administrative duties. If you are passionate about Finance, keen to develop your skills, and looking for an exciting opportunity to deliver a high quality service, then this is the role for you.

The Role

The Helpdesk team provides specialist first-line support for various aspects of the Cambridge University Financial System (CUFS), including areas such as: User Administration, Accounts Payable, Accounts Receivable, iProcurement and Expenses, advising departments on best practice as well as being a point of contact for suppliers and customers of the University, ensuring calls and enquiries are dealt with in a timely and professional manner.

In addition to providing first-line support in the areas above you will also assist the wider Accounting Services team in areas such as assisting with allocation of payments received by the University, verification of International Payments and helping teams where short-term support is needed.

Your Skills

• Experience with the processing of accounting transactions
• Able to work independently and as part of a team
• Have excellent communication skills and telephone manner, and be able to relay information to a wide range of people of all levels
• Intermediate knowledge of excel and working knowledge of Oracle Financials
• Experience of dealing with complex reconciliations
• Strengths of time management and attention to detail

Benefits

• 36 days annual leave, inclusive of Bank Holidays
• Defined benefits pension schemes
• Family-friendly initiatives
• Career development opportunities
• Support for health & mental wellbeing
• Discounts on shopping
• Rental deposit scheme
• Public transport season ticket loans
• Tax-efficient bicycle and charity-giving schemes

Location

The Finance Division has embraced hybrid working and individuals are currently working with their team two days a week from a University site, principally Greenwich House, and three days worked remotely (for those working a standard Monday to Friday week). This arrangement is subject to change and will not form a part of the contractual terms of the role.

Fixed-term

Fixed-term: The funds for this post are available until 31 December 2027 in the first instance.

Background checks

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check, a health assessment and a security check.

Internal applications

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

Contact

If you would like more information about this role, informal enquiries can be directed by email to Simon Miller, Supervisor, Finance Helpdesk & Cash Management via [e-mail]

If you have any questions the application process, please contact a Recruitment Administrator at [e-mail].

Additional information

The closing date for applications is 25 October 2026.

The interviews date for the role are planned 03 November 2026.

Please quote reference AG51309 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.