Accounts Assistant - Helpdesk

University of Cambridge; Cambridge; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

36 days annual leave

Defined benefit pension

Family-friendly initiatives

Career development opportunities

Wellbeing discounts

Public transport season ticket loans

Bicycle scheme

Charity-giving schemes

Job summary

University of Cambridge is seeking an Accounts Assistant - Helpdesk to provide frontline support for the CUFS, assist with payments, and advise departments on best practices. The role sits within the Finance Division’s Accounting Services and offers hybrid working between a campus site and remote days.

The ideal candidate will have accounting transaction experience, strong communication skills, and working knowledge of Excel and Oracle Financials.

Qualifications

• Experience with processing accounting transactions.
• Able to work independently and as part of a team.
• Excellent communication skills and telephone manner.
• Intermediate knowledge of Excel and working knowledge of Oracle Financials.
• Experience with complex reconciliations.
• Strong time management and attention to detail.

Responsibilities

• Provide specialist first-line support for the Cambridge University Financial System (CUFS).
• Advise departments on best practice and be a point of contact for suppliers and customers.
• Assist with allocation of payments received by the University and verification of International Payments.
• Support the wider Accounting Services team as needed.

Skills

Accounting transactions

Communication skills

Independence

Excel

Oracle Financials

Reconciliations

Time management

Attention to detail

Tools

Excel

Oracle Financials

Job description

An exciting opportunity has arisen to join the Finance Division Helpdesk team as an Accounts Assistant - Helpdesk.The Finance Division manages the financial resources of the University and the support services for the financial functions carried out by the University's departments. This role is part of the Accounting Services section of the Finance Division which performs a range of key strategic and operational accounting and administrative duties. If you are passionate about Finance, keen to develop your skills, and looking for an exciting opportunity to deliver a high quality service, then this is the role for you.The RoleThe Helpdesk team provides specialist first-line support for various aspects of the Cambridge University Financial System (CUFS), including areas such as: User Administration, Accounts Payable, Accounts Receivable, iProcurement and Expenses, advising departments on best practice as well as being a point of contact for suppliers and customers of the University, ensuring calls and enquiries are dealt with in a timely and professional manner.In addition to providing first-line support in the areas above you will also assist the wider Accounting Services team in areas such as assisting with allocation of payments received by the University, verification of International Payments and helping teams where short-term support is needed.Your SkillsThe successful candidate will be expected to have: - Experience with the processing of accounting transactions - Able to work independently and as part of a team - Have excellent communication skills and telephone manner, and be able to relay information to a wide range of people of all levels - Intermediate knowledge of excel and working knowledge of Oracle Financials - Experience of dealing with complex reconciliations - Strengths of time management and attention to detailBenefitsThe University offers an excellent benefit package including:36 days annual leave, inclusive of Bank HolidaysDefined benefits pension schemesFamily-friendly initiativesCareer development opportunitiesSupport for health & mental wellbeingDiscounts on shoppingRental deposit schemePublic transport season ticket loans -Tax-efficient bicycle and charity-giving schemesLocationThe Finance Division has embraced hybrid working and individuals are currently working with their team two days a week from a University site, principally Greenwich House, and three days worked remotely (for those working a standard Monday to Friday week). This arrangement is subject to change and will not form a part of the contractual terms of the role.Fixed-term: The funds for this post are available until 31 December 2027 in the first instance.Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check, a health assessment and a security check.Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.If you would like more information about this role, informal enquiries can be directed by email to Simon Miller, Supervisor, Finance Helpdesk & Cash Management via [e-mail] you have any questions the application process, please contact a Recruitment Administrator at [e-mail] closing date for applications is 25 October 2026.The interviews date for the role are planned 03 November 2026.Please quote reference AG51309 on your application and in any correspondence about this vacancy.The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.The University has a responsibility to ensure that all employees are eligible to live and work in the UK.Apply online