Finance Helpdesk Accounts Assistant

CamWebDir; Cambridge; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

36 days annual leave

Defined benefits pension schemes

Family-friendly initiatives

Health & mental wellbeing support

Discounts on shopping

Rental deposit scheme

Public transport season ticket loans

Tax-efficient bicycle scheme

Charity giving schemes

Job summary

University of Cambridge is seeking an Accounts Assistant - Helpdesk to join the Finance Division Helpdesk. The role supports CUFS modules (AP, AR, iProcurement, Expenses) and provides first‑line accounting system assistance to departments and suppliers.

The successful candidate will handle payments, reconciliations, and general accounting tasks with a strong emphasis on accuracy and customer service, in a hybrid working environment.

Qualifications

• Experience with the processing of accounting transactions.
• Able to work independently and as part of a team.
• Excellent communication and telephone manner with the ability to relay information to a wide range of people at all levels.
• Intermediate knowledge of Excel and working knowledge of Oracle Financials.
• Experience of dealing with complex reconciliations.
• Strong time management and attention to detail.

Responsibilities

• Provide first‑line support for CUFS modules including Accounts Payable, Accounts Receivable, iProcurement and Expenses.
• Assist with allocation of payments and verification of International Payments, helping teams where short-term support is needed.
• Serve as a point of contact for suppliers and customers of the University and respond to inquiries promptly.
• Communicate clearly with stakeholders across levels to maintain service standards and resolve issues efficiently.

Skills

Accounting transactions

Independent work

Communication skills

Time management

Attention to detail

Excel

Oracle Financials

Reconciliations

Tools

Excel

Oracle Financials

Job description

University of Cambridge is seeking an Accounts Assistant - Helpdesk to join the Finance Division Helpdesk. The role supports CUFS modules (AP, AR, iProcurement, Expenses) and provides first‑line accounting system assistance to departments and suppliers.

The successful candidate will handle payments, reconciliations, and general accounting tasks with a strong emphasis on accuracy and customer service, in a hybrid working environment.