Accounts Assistant Helpdesk

CamWebDir; Cambridge; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

36 days annual leave

Defined benefits pension schemes

Family-friendly initiatives

Health & mental wellbeing support

Discounts on shopping

Rental deposit scheme

Public transport season ticket loans

Tax-efficient bicycle scheme

Charity giving schemes

Job summary

University of Cambridge is seeking an Accounts Assistant - Helpdesk to join the Finance Division Helpdesk. The role supports CUFS modules (AP, AR, iProcurement, Expenses) and provides first‑line accounting system assistance to departments and suppliers.

The successful candidate will handle payments, reconciliations, and general accounting tasks with a strong emphasis on accuracy and customer service, in a hybrid working environment.

Qualifications

• Experience with the processing of accounting transactions.
• Able to work independently and as part of a team.
• Excellent communication and telephone manner with the ability to relay information to a wide range of people at all levels.
• Intermediate knowledge of Excel and working knowledge of Oracle Financials.
• Experience of dealing with complex reconciliations.
• Strong time management and attention to detail.

Responsibilities

• Provide first‑line support for CUFS modules including Accounts Payable, Accounts Receivable, iProcurement and Expenses.
• Assist with allocation of payments and verification of International Payments, helping teams where short-term support is needed.
• Serve as a point of contact for suppliers and customers of the University and respond to inquiries promptly.
• Communicate clearly with stakeholders across levels to maintain service standards and resolve issues efficiently.

Skills

Accounting transactions

Independent work

Communication skills

Time management

Attention to detail

Excel

Oracle Financials

Reconciliations

Tools

Excel

Oracle Financials

Job description

# Accounts Assistant HelpdeskUUniversity of CambridgeCB2 1TNvia University of CambridgePosted 9 Oct 2026Apply on cam.ac.uk →An exciting opportunity has arisen to join the Finance Division Helpdesk team as an Accounts Assistant - Helpdesk.The Finance Division manages the financial resources of the University and the support services for the financial functions carried out by the University's departments. This role is part of the Accounting Services section of the Finance Division which performs a range of key strategic and operational accounting and administrative duties. If you are passionate about Finance, keen to develop your skills, and looking for an exciting opportunity to deliver a high quality service, then this is the role for you.The RoleThe Helpdesk team provides specialist first-line support for various aspects of the Cambridge University Financial System (CUFS), including areas such as: User Administration, Accounts Payable, Accounts Receivable, iProcurement and Expenses, advising departments on best practice as well as being a point of contact for suppliers and customers of the University, ensuring calls and enquiries are dealt with in a timely and professional manner.In addition to providing first-line support in the areas above you will also assist the wider Accounting Services team in areas such as assisting with allocation of payments received by the University, verification of International Payments and helping teams where short-term support is needed.Your SkillsThe successful candidate will be expected to have: - Experience with the processing of accounting transactions - Able to work independently and as part of a team - Have excellent communication skills and telephone manner, and be able to relay information to a wide range of people of all levels - Intermediate knowledge of excel and working knowledge of Oracle Financials - Experience of dealing with complex reconciliations - Strengths of time management and attention to detailBenefitsThe University offers an excellent benefit package including:• 36 days annual leave, inclusive of Bank Holidays• Defined benefits pension schemes• Family-friendly initiatives• Career development opportunities• Support for health & mental wellbeing• Discounts on shopping• Rental deposit scheme• Public transport season ticket loans -Tax-efficient bicycle and charity-giving schemesLocationThe Finance Division has embraced hybrid working and individuals are currently working with their team two days a week from a University site, principally Greenwich House, and three days worked remotely (for those working a standard Monday to Friday week). This arrangement is subject to change and will not form a part of the contractual terms of the role.Fixed-term: The funds for this post are available until 31 December 2027 in the first instance.Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check, a health assessment and a security check.Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.If you would like more information about this role, informal enquiries can be directed by email to Simon Miller, Supervisor, Finance Helpdesk & Cash Management via [e-mail] you have any questions the application process, please contact a Recruitment Administrator at Finhr\\[e-mail] closing date for applications is 25 October 2026.The interviews date for the role are planned 03 November 2026.Please quote reference AG51309 on your application and in any correspondence about this vacancy.