Account Partner

Freshminds; West of England; Hybrid; GBP 28,000 - 39,000; Full time

Benefits offered by this job

Hybrid work model

Onsite Bristol days

Job summary

Freshminds is seeking an Account Partner to manage and grow a portfolio of partner accounts in the Consumer Services space. The role emphasizes acting as a trusted advisor, using data-driven insights to identify growth opportunities, and driving long-term engagement with partners.

You will report into the Account Management team, collaborate with Operations, Marketing and Product, and support adoption of new products and initiatives while maintaining Salesforce records and a strong customer

Qualifications

• Proven ability to manage and grow a client portfolio.
• Strong analytical skills to derive growth opportunities from data.
• Excellent communication and presentation skills.

Responsibilities

• Manage and develop a portfolio of business partners, building long-term relationships.
• Analyse performance data and KPIs to identify growth opportunities.
• Conduct regular business reviews and provide consultative support to improve outcomes.
• Collaborate with cross-functional teams to adopt new products and initiatives.
• Share market insights with Operations, Marketing and Product teams to improve partner experience.
• Maintain accurate account records in Salesforce.
• Support process improvement and drive consistency in account management.
• Prioritise competing tasks effectively in a fast-moving environment.

Skills

Relationship building

Stakeholder management

Data analytics

CRM systems

Communication

Tools

Salesforce

Google Sheets

Job description

A client in the Consumer Services industry is seeking an Account Partner to join the team for 9 months.

You will manage and grow a portfolio of small and medium-sized business partners, acting as a trusted advisor and supporting their commercial success. Reporting into the Account Management team, you will use data-driven insights to identify growth opportunities, improve partner performance, and drive long-term engagement.

Responsibilities

• Manage and develop a portfolio of business partners, building strong long-term relationships.
• Analyse performance data and KPIs to identify opportunities for growth and optimisation.
• Conduct regular business reviews and provide consultative support to improve commercial outcomes.
• Collaborate with cross-functional teams and support the adoption of new products, services, and initiatives.
• Collaborate with Operations, Marketing and Product teams to share market insights and improve partner experience.
• Maintain accurate account records and activity updates within Salesforce.
• Support process improvement initiatives and drive consistency across account management activities.
• Manage competing priorities effectively within a fast-moving and evolving business environment.

Requirements

• Previous experience in Account Management, Sales, Operations, or a customer-facing commercial role.
• Strong relationship-building and stakeholder management skills with the ability to influence outcomes.
• Commercial mindset with experience using data and analytics to drive account performance.
• Proficiency with CRM systems such as Salesforce and strong Excel or Google Sheets skills.
• Experience in Food/ Grocery (Ideally)
• Experience managing a portfolio of accounts and prioritising workload effectively.
• Strong problem-solving skills and ability to navigate ambiguous situations.
• Excellent communication and presentation skills.

Details

• Duration: 9 months
• Location: Bristol, hybrid working (3 days per week onsite)