Account Manager- TechPoint Golledge

TechPoint Group; Basingstoke; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25 days holiday

Private Healthcare

Life insurance 4x annual salary

Cycle to work scheme

Free parking

Bonus Scheme

Job summary

TechPoint Group in the UK is seeking a proactive sales professional to promote TechPoint Golledge's specialist components across electronics and RF sectors. You will support the external and internal sales teams to achieve targets while delivering outstanding customer service and expert product knowledge.

The role involves quoting, CRM follow-up, market insights, and potential overseas visits; a proven track record in electronics sales and strong communication are essential to grow our customer

Qualifications

• Experience in a sales environment within electronics or RF industries.
• Knowledge of electronics manufacturing and market trends is valuable.
• Strong communication and customer service skills are essential.

Responsibilities

• Provide dedicated customer service and sales support for existing and potential customers.
• Act as internal sales point of contact for customer enquiries across all aspects of the business.
• Promptly complete tasks and communicate progress to relevant teams.
• Analyse sales enquiries and create opportunities in CRM where appropriate.
• Respond to quotes and service requests within 24 hours if possible.
• Proactively call existing and potential customers to drive sales.
• Gather and log market information on customers and competitors.

Skills

Sales experience

Electronics components

RF knowledge

Communication skills

Job description

Introducing TechPoint

TechPoint Group, is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey.

The Role

To actively promote and sell the TechPoint Golledge's specialist components products, providing the best customer service in the frequency products industry and to support and the internal & external sales team to work pro-actively in achieving set targets and KPI’s.

Responsibilities

• Providing dedicated customer service and sales administration support for existing and potential customers
• Acting as internal Sales point of contact for existing and potential customers covering all aspects of their business
• Overseeing that all necessary tasks are promptly completed and effectively communicated to all relevant personnel
• Analysis of all sales related enquiries and creation of opportunities in CRM system where appropriate
• Responding to quote & other customer service requests from existing and potential customers within 24 hours if practically possible
• Proactive calling existing & potential customers
• Proactively gathering & logging market information concerning potential customers, customers and competitors
• Notifying your line manager of any lost business along with reasons for not winning
• Ensuring actions from visit reports are completed within 24-hours if practically possible
• Ensuring a high degree of accuracy is maintained in all tasks
• Working together with external Sales team on quarterly business reviews (QBR’s)
• Occasional support at trade exhibitions and customer visits overseas
• Establishing strong relationships with internal and external customers and other departments within the business

About you

Key Performance Indicators

• Quote completion, follow-up and conversion
• Sales growth in your regions - Sales bookings, targeting year-on-year growth
• Sales gross margin
• Number of active customers, targeting year-on-year growth

Experience

• Essential–Previous experience in a sales environment.
• Essential – Experience in the electronics manufacturing or RF components.
• Desirable - Knowledge of customers, competitors, and market trends is highly valued.
• Desirable – Strong communication skills.

Why us?

• 25 days holiday plus Christmas shutdown
• Your birthday as anadditionalday off
• Private Healthcare
• Healthcash plan
• Company sick pay
• Bonus Scheme
• Life insuranceof 4 x your annual salary
• Up to 5% employers pension contribution salary sacrifice
• Option to buy up to 5 days of holiday
• EnhancedParental leavepay
• Cycle to work scheme
• Home and Tech salary sacrifice scheme
• Tastecarddiscounts
• Free parking