Account Manager (Sales)

TN United Kingdom; Manchester; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Sales Account Manager, where your expertise in cloud telephony will help enhance client experiences and drive revenue. You'll engage directly with key decision-makers, fostering relationships that lead to success. This role emphasizes strategic outreach and exceptional customer service, ensuring clients receive top-notch solutions tailored to their needs. The company offers a vibrant work environment with ample opportunities for career progression, competitive rewards, and unique perks that make your work life enjoyable. If you're passionate about sales and technology, this is the perfect opportunity for you.

Benefits

Competitive salary and rewards

Career development and progression

Free gym membership

All expenses paid company events

Birthday time off

On-site barber and beautician services

Exciting social scene

Creative, spacious offices

Qualifications

• Proven experience in outbound technical sales or targeted Account Management roles.
• Solid understanding of cloud telephony technology.

Responsibilities

• Engage in targeted outreach to warm prospects daily, including CEOs and key decision-makers.
• Demonstrate expert-level understanding of cloud telephony, effectively communicating technical benefits.

Skills

Interpersonal Skills

Cloud Telephony Knowledge

Sales Experience

Time Management

Job description

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Sales Account Manager at PHMG

As a Sales Account Manager at PHMG, you will play a pivotal role in delivering a world-class customer experience for our clients through the seamless integration of our cloud-based phone solutions. Your primary focus will be on newly onboarded clients, aiming to enhance their operational efficiency and elevate customer interactions by introducing our innovative 'Complete Caller Experience' service. Your responsibilities extend beyond account management; you will strategically position our technical solutions to generate additional revenue and maximize the potential of their communication infrastructure.

Your role is crucial in shaping the client's journey with us. With exceptional interpersonal skills, you will instill a sense of value and anticipation in our clients, fostering a partnership-oriented relationship from the outset.

Location:

Old Trafford, Manchester

Strategic Objectives and Responsibilities

1. Engage in targeted outreach to warm prospects daily, including CEOs and key decision-makers.
2. Establish instant rapport with clients, demonstrating your ability to connect and communicate effectively, emphasizing the technical advantages of our cloud telephony solutions.
3. Demonstrate expert-level understanding of cloud telephony, effectively communicating technical benefits to clients.
4. Collaborate across teams to deliver top-quality technical solutions that exceed client expectations.
5. Provide industry-leading customer service to continuously improve client satisfaction.

Measures of Success

• Proven experience in outbound technical sales or targeted Account Management roles.
• Ability to prioritize tasks, manage time efficiently, and thrive in a fast-paced environment.
• Solid understanding of cloud telephony technology.
• Ability to identify challenges, devise solutions, and navigate complexities in the technical sales process.
• A strong focus on achieving and exceeding targets, leveraging warm leads strategically.

What You’ll Get in Return

• Competitive salary and rewards.
• Career development and progression based on performance.
• Free gym membership at PureGym after time served.
• All expenses paid company events at sought-after venues.
• Birthday time off to celebrate.
• On-site barber and beautician services.
• An exciting social scene and lively atmosphere.
• Creative, spacious offices with breakout areas and a bar.
• Fundraising initiatives for our registered charity – the PHMG Foundation.