Account Manager RTM

JR United Kingdom; Cardiff; On-site; GBP 35,000 - 50,000; Full time

Job summary

A family-run British food business seeks an Account Manager focused on Foodservice and RTM channels. This pivotal role involves managing customer relationships, driving commercial efforts, and being a vital part of a values-led team. The position is ideal for candidates with FMCG experience who thrive in dynamic environments.

Qualifications

• Experienced in FMCG, ideally in food or drink
• Comfortable with OOH, Foodservice, or RTM landscape
• Ability to juggle priorities with limited process

Responsibilities

• Own customer relationships across national and regional accounts
• Engage with buyers, chefs, operators, and wholesalers
• Drive initiatives to reactivate accounts and manage ambiguity

Skills

FMCG experience

Commercial energy

Account management

Job description

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This is one of those roles that comes around very rarely.

A family-run British food business with decades of heritage and a clear growth trajectory - they’ve recently invested heavily in the future, and now it’s time to strengthen their commercial team with a talented Account Manager focused on Foodservice and RTM channels.

Their values are all about quality, humility, and real-world impact. This isn’t just a job - it’s a chance to play a pivotal role in how a respected brand shows up across UK menus, kitchens, and wholesale shelves.

The Role:

Account Manager – Route to Market

You’ll own the customer relationship across a set of national and regional accounts within foodservice and RTM - a mix of live customers, lapsed accounts, and untapped opportunity. From product listings to promotional plans, this is an end-to-end commercial role where delivery matters.

The remit is UK-wide, so you’ll be out meeting buyers, chefs, operators and wholesalers - building partnerships and reigniting relationships. Some people you’ll speak to will know the brand well.

Others? You’ll be introducing it for the first time. That’s where the energy and resilience come in.

You’ll need to be comfortable managing ambiguity and confident being the face of the brand, even when the path isn’t clearly laid out. You’ll also be given autonomy to shape your patch and spot where the next wins come from.

About You:

Experienced in FMCG – ideally in food or drink

Comfortable with the OOH, Foodservice or RTM landscape

Able to juggle priorities and make things happen with limited process

You thrive on face-to-face conversations and commercial energy

You’ve probably worked in a role where you’ve rebuilt or reactivated accounts before

A great team player who’s just as happy rolling up your sleeves as driving strategic conversations

This is a role where the impact is real. You won’t be boxed in or siloed - you’ll be at the heart of the commercial growth plan and seen as absolutely critical to the team’s success.

If you’re looking for a down-to-earth, values-led food brand with big ambitions - and a commercial role that gives you space to grow - get in touch.