Account Manager - Research & Media | London / Hybrid

WeAreAspire; Greater London; Hybrid; GBP 40,500 - 49,500; Full time

Benefits offered by this job

£45,000 salary + bonus

Hybrid working (1 day in office)

25 days holiday plus extra days

Early finish on Fridays during summer

Sabbatical options after 5 and 10 years

Remote working for one month

£200 home office contribution

Enhanced maternity and paternity leave

Bupa Health Cash Plan

Training and development opportunities

Job summary

A dynamic consulting firm is seeking a skilled Account Manager to strengthen client relationships and contribute to account growth. You will manage existing accounts, identify expansion opportunities, and collaborate with internal teams for exceptional client service. Ideal candidates will have 2-3 years of account management experience, strong communication skills, and the ability to build relationships at all levels. This role offers a £45,000 salary, hybrid working, and generous benefits including enhanced leave and health care contributions.

Qualifications

• 2-3 years' experience in account management or market research sales.
• Proven success in client retention and account growth.
• Understanding of research; knowledge of media is desirable.

Responsibilities

• Maintain and grow relationships with existing client accounts.
• Identify opportunities for account expansion through consultative solutions.
• Prepare tailored proposals that address client challenges.

Skills

Account management experience

Client relationship management

Excellent communication skills

Problem-solving skills

CRM tools competency

Tools

Salesforce

Hubspot

MS Office

Google Workplace

Job description

Overview

We\'re looking for an Account Manager to join a fast-growing team in the brand measurement and advertising sector. This is a consultative account management role focused on managing and growing existing client relationships, supporting sales team growth, and delivering exceptional client outcomes.

You\'ll work closely with clients at all levels—from junior personnel to senior decision-makers—helping them solve challenges, maintain high satisfaction, and uncover opportunities to grow their accounts.

What you\'ll do

• Maintain and grow relationships with existing client accounts

• Identify opportunities for account expansion through consultative solutions

• Prepare tailored proposals that address client challenges

• Keep accurate records and manage administrative documentation

• Manage projects efficiently for timely delivery

• Collaborate with internal teams to exceed client expectations

• Support development and rollout of new products and services

• Represent the company at networking events, conferences, and client meetings

• Maintain a strong pipeline of opportunities and contribute to sales team growth

About you

• 2-3 years\' experience in account management or market research sales

• Understanding of research; knowledge of media is desirable

• Proven success in client retention and account growth

• Excellent written and verbal communication skills, able to build strong relationships at all levels

• Well organised and able to manage multiple priorities

• Friendly, approachable, and a true "people person"

• Self-motivated with strong problem-solving skills

• Competent with CRM tools (Salesforce/Hubspot) and IT applications (MS Office; Google Workplace knowledge a plus)

What we offer

• £45,000 salary + bonus

• Hybrid working (1 day in office)

• 25 days holiday plus extra days for personal milestones and long service

• Early 3pm finish on Fridays during July & August

• Sabbatical options after 5 and 10 years\' service

• One-month remote working anywhere in the world

• £200 contribution for your home office

• Enhanced maternity and paternity leave

• Bupa Health Cash Plan covering dental and eyecare

• Training and development opportunities

💡 Recruitment process: Three-stage interview including a task

📅 Interviews start: 18 February 2026

We Are Aspire Ltd are a Disability Confident Committed employer