Account Manager - Growth & Relationships (Bonus)

Search; Knowsley; On-site; GBP 27,450 - 33,550; Full time

Benefits offered by this job

Free on-site parking

Health cash plan

Progression opportunities

Job summary

Search is seeking an Account Manager in Knowsley to nurture an existing customer base and grow revenue through upselling and excellent service.

You will manage accounts via telephone, email and online channels, build enduring relationships, prepare quotations, negotiate pricing and collaborate with internal teams to deliver first-class service. Monday to Friday, 9:00am-5:00pm with on-site parking and clear progression opportunities.

Qualifications

• Experience in Account Management or sales roles.
• Excellent communication and relationship-building skills.
• Proactive, commercially-minded approach with strong organisational skills.

Responsibilities

• Manage and develop a portfolio of existing customer accounts via phone, email and online channels.
• Build strong, long-term relationships and be a trusted point of contact for customers.
• Identify opportunities to increase revenue by promoting relevant products/services.
• Prepare customer quotations, negotiate pricing and manage account activity.
• Proactively contact customers to maximise opportunities and retention.
• Handle customer enquiries and provide high level of service and support.
• Collaborate with internal teams to meet customer requirements and exceed expectations.

Skills

Account management

Sales

Customer service

Relationship building

Communication

Organisational skills

Job description

Search is seeking an Account Manager in Knowsley to nurture an existing customer base and grow revenue through upselling and excellent service.

You will manage accounts via telephone, email and online channels, build enduring relationships, prepare quotations, negotiate pricing and collaborate with internal teams to deliver first-class service. Monday to Friday, 9:00am-5:00pm with on-site parking and clear progression opportunities.