Account Manager – Fresh Produce

Zoe; Tonbridge; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Pension scheme

Optional company share scheme

Learning and development opportunities

Free onsite parking

Employee Assistance Programme

Cycle to Work scheme

Medicash

Death in service benefit

Job summary

Zoe is seeking an experienced Account Manager in Tonbridge to manage the Retailer–grower network, optimise volumes and profitability, and lead category initiatives. You will coordinate with buying, technical, supply-chain and product development teams to deliver forecasts, resolve issues and drive seasonal programmes.

The role requires strong communication, negotiation and analytics skills, with experience in fresh produce or FMCG and proficiency in Excel and Power BI.

Qualifications

• Account management experience in fresh produce, food or FMCG.
• Knowledge of fresh-produce supply chains and major-retailer requirements.
• Experience managing retailer relationships with major UK grocers.
• Commercial awareness and ability interpreting financial, sales and market data.
• Excellent communication, presentation, influencing and negotiation skills.
• Strong organisation and problem-solving in a fast-paced environment.

Responsibilities

• Manage day-to-day commercial and operational relationship between Retailers and overseas growers.
• Own account performance—volumes, profitability, OTIF, forecast accuracy, availability and waste.
• Lead resolution of supply, quality and service issues.
• Use sales, market and competitor insight to identify risks/opportunities and support negotiations.
• Shape category plans, range reviews and seasonal programmes with cross-functional teams.
• Lead NPD from concept to launch with growers on new varieties, formats, packaging and sustainability initiatives.

Skills

Account management

FMCG experience

Retailer relationships

Negotiation

Analytical skills

Tools

Excel

Power BI

Microsoft Office

Job description

If you are an experienced fresh produce, food or FMCG Account Manager who thrives on building customer and grower partnerships, improving service and driving category growth, this could be your next career move.

As Account Manager, you will manage the day-to-day commercial and operational relationship between Retailers and a network of overseas growers. You will be the key link between supply and demand, ensuring customer priorities are understood, grower capability is aligned and stakeholders remain connected across the supply chain.

You will own account performance—managing volumes and profitability, monitoring OTIF, forecast accuracy, availability and waste, and leading the resolution of supply, quality and service issues. Using sales, financial, market and competitor insight, you will identify risks and opportunities, support negotiations and deliver clear forecasts and performance reporting.

Working with The Retailer’s buying, technical, supply-chain and product-development teams, you will also shape category plans, range reviews and seasonal programmes. You will lead NPD from concept to launch, collaborating with growers on new varieties, formats, packaging and sustainability initiatives that improve sales, margin and customer satisfaction

Our perfect Account Manager would have:

• Account management, commercial or customer-service experience in fresh produce, food or FMCG.
• Strong knowledge of fresh-produce supply chains and major-retailer requirements.
• Experience managing retailer relationships with major UK grocer’s is desirable.
• Commercial awareness and confidence interpreting financial, sales and market data.
• Excellent communication, presentation, influencing and negotiation skills.
• Strong organisation, judgement and problem-solving in a fast-paced environment.
• Proficiency in Microsoft Excel, Power BI and Microsoft Office applications.
• A proactive, resilient, collaborative and customer-focused approach.

Employment Terms and Benefits

• £45k DOE
• 6.6 weeks annual leave inc BH
• Mon-Fri 8am-5pm (40hrs per week)
• Pension scheme
• Optional company share scheme
• Learning and development opportunities
• Free onsite parking
• Employee Assistance Programme
• Cycle to Work scheme
• Medicash
• Death in service benefit.