Produce Account Manager

MorePeople; Lenham; On-site; GBP 32,000 - 46,000; Full time

Job summary

MorePeople in Kent is seeking an Account Manager for fresh produce to manage a key retail account across stone fruit and kiwi, sitting at the heart of relationships between customer, growers and internal teams. You will drive supply alignment and category growth across this partnership.

You will collaborate with customers, growers and internal teams to deliver against requirements, manage volumes and profitability, and support pricing, promotions and NPD.

Qualifications

• Experience in Account Management, Commercial Management or Customer Service.
• Experience within fresh produce, food or FMCG.
• Understanding of customer and retailer requirements.
• Strong commercial awareness with sales and financial data.
• Excellent communication and relationship-building skills.
• Strong negotiation and influencing ability.
• Highly organised with strong problem-solving skills.
• Comfortable working in a fast-paced environment.
• Customer-focused and commercially minded approach.
• Knowledge of grower relationships or category management is advantageous.

Responsibilities

• Manage day-to-day commercial and operational management of the account.
• Build strong customer relationships and act as main day-to-day contact.
• Work with growers to balance supply, customer requirements and commercial objectives.
• Manage volumes, sales and profitability.
• Support pricing, promotions and supply negotiations.
• Monitor service levels, forecasts, availability and waste.
• Resolve supply, quality and service issues.
• Support seasonal programmes and promotional activity.
• Use market and customer insight to identify growth opportunities.
• Contribute to NPD and product improvement projects from concept to launch.
• Support range reviews and category plans.
• Explore new varieties, formats, packaging and sustainability opportunities.
• Present category reviews and growth opportunities to customers.
• Collaborate across technical, planning, operations and wider commercial teams.
• Drive improvements in service, supply chain efficiency and commercial performance.

Skills

Account management

Commercial management

Customer service

Excel

Microsoft Office

Negotiation

Relationship-building

Data analysis

Organisational skills

Tools

Excel

Microsoft Office

Job description

Account Manager - Fresh produce

Kent

DOE

Love fresh produce? Commercially minded and enjoy building strong customer and supplier relationships

This is a great opportunity to join a growing fresh produce business as an Account Manager, managing a key retail account across stone fruit and kiwi.

You'll sit at the heart of the relationship between the customer, growers and internal teams, making sure supply runs smoothly while also looking for opportunities to grow the category, improve performance and develop new products.

If you enjoy a fast-paced environment, like working with people and want a role where you can have real commercial influence, this could be a great fit.

What's on Offer?

• Opportunity to manage a key retail account
• Work closely with customers and an international grower network
• A varied commercial role spanning account management, supply chain and category development
• Opportunity to contribute to NPD and innovation
• Work alongside experienced teams across commercial, technical, planning and operations
• Scope to make a real impact on category growth and customer performance

What's the Job?

You'll be responsible for the day-to-day commercial and operational management of the account, building strong customer relationships while working closely with growers to deliver against customer requirements.

• Managing key customer relationships
• Acting as the main day-to-day contact for the account
• Working closely with growers to balance supply, customer requirements and commercial objectives
• Managing volumes, sales and profitability
• Supporting pricing, promotional and supply negotiations
• Monitoring service levels, forecasts, availability and waste
• Resolving supply, quality and service issues
• Supporting seasonal programmes and promotional activity
• Using market and customer insight to identify growth opportunities
• Working on NPD and product improvement projects from concept through to launch
• Supporting range reviews and category plans
• Looking at new varieties, formats, packaging and sustainability opportunities
• Presenting category reviews and growth opportunities to customersWorking across technical, planning, operations and wider commercial teams
• Driving improvements in service, supply chain efficiency and commercial performance

What do I need?

• Experience in Account Management, Commercial Management or Customer Service
• Experience within fresh produce, food or FMCG
• A good understanding of customer and retailer requirements
• Strong commercial awareness and confidence working with sales and financial data
• Excellent communication and relationship-building skills
• Strong negotiation and influencing ability
• Highly organised with good problem-solving skills
• Comfortable working in a fast-paced environment
• Proficient in Excel and Microsoft Office
• A customer-focused and commercially minded approach
• An understanding of grower relationships, agricultural supply chains or category management would be advantageous.
• Most importantly, they're looking for someone who is proactive, resilient, collaborative and passionate about delivering great results.