Account Manager – Facilities Growth & P&L

CBRE Group, Inc.; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

CBRE Group, Inc. in London is seeking an Account Manager to oversee day-to-day facilities services and lead a site team across hard and soft services. You will manage P&L, drive operational excellence, and look for opportunities to expand service lines while maintaining strong client relationships.

Strong communication, people management and a background in facilities management are essential for delivering high-quality service and client satisfaction.

Qualifications

• Experience in facilities management roles.
• Strong commercial acumen and P&L awareness.
• Excellent communication and management abilities.
• Experience managing site teams and service delivery.

Responsibilities

• Day-to-day running of both hard and soft services, coordinating site team and supply chain to meet outputs.
• Maintain customer relations including progress meetings, site visits and referrals.
• Responsible for P&L and maintaining agreed profit margins.
• Lead a team of soft services personnel and M&E engineers to maximise performance.
• Assist in developing SOPs, emergency and contingency plans.
• Ensure health and safety compliance and review H&S policy regularly.
• Identify opportunities to develop contracts, improve turnover and pursue re-tendering.

Skills

Facilities Management

P&L management

Communication skills

Team leadership

Education

NEBOSH / IOSH qualification

Job description

CBRE Group, Inc. in London is seeking an Account Manager to oversee day-to-day facilities services and lead a site team across hard and soft services. You will manage P&L, drive operational excellence, and look for opportunities to expand service lines while maintaining strong client relationships.

Strong communication, people management and a background in facilities management are essential for delivering high-quality service and client satisfaction.