Account Manager - Engineering & MRO Solutions

Hayley Dexis; Cheltenham; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

23 days leave

Company car

Life assurance

Healthcare schemes

Pension scheme

Wellness programmes

Uniform & PPE

Hayley Academy training

Job summary

Hayley Dexis is seeking an Account Manager for our Gloucester branch. You will respond to enquiries, handle trade counter walk-ins with expert knowledge, and process orders while aiming to upsell and add value.

The role requires proactive follow-up on outstanding queries and delivering tailored quotations to support business growth. The ideal candidate has account management experience and a background in engineering or manufacturing, with strong communication and organisational skills.

Qualifications

• Prior account management experience or experience within a customer service / administrative environment.
• Excellent negotiation and communication skills
• Self-motivated, with strong organisational and time-management skills
• Ability to work independently and as part of a team
• Work well under pressure in a fast-paced environment

Responsibilities

• Respond to incoming enquiries and customer queries
• Process orders and prepare accurate quotations
• Be the face of our trade counter for walk-in customers and provide expert knowledge
• Proactively follow up on outstanding enquiries and upsell where appropriate
• Turn technical and commercial requirements into solutions that drive business growth
• Support a busy branch with a range of tasks as needed

Skills

Account mgmt

Negotiation

Communication

Autonomy

Team player

Pressure handling

Job description

Hayley Dexis is seeking an Account Manager for our Gloucester branch. You will respond to enquiries, handle trade counter walk-ins with expert knowledge, and process orders while aiming to upsell and add value.

The role requires proactive follow-up on outstanding queries and delivering tailored quotations to support business growth. The ideal candidate has account management experience and a background in engineering or manufacturing, with strong communication and organisational skills.