Internal Sales Specialist – Engineering & Upsell Expert

Hayley Dexis; Halesowen; Sur place; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Life assurance (2x salary)

Pension scheme

Healthcare schemes

Wellness programmes

Uniform and PPE provided

Training and development through Hayle

Résumé du poste

Hayley Dexis is seeking an Internal Sales professional based in Halesowen to handle enquiries, quotes, and orders, while assisting customers at the trade counter. The role involves following up on inquiries and upselling products to add value to the business.

You should have prior internal sales or customer service experience, ideally with a background in engineering or manufacturing, and possess strong negotiation and communication skills along with self-motivation and good time management.

Qualifications

• Experience in internal sales or customer service/administrative environment.
• Background in engineering or manufacturing preferred.
• Excellent negotiation and communication skills.
• Self-motivated with strong organisational skills.
• Ability to work independently and in a team.

Responsabilités

• Respond to incoming enquiries and customer queries; process orders.
• Be the face of the trade counter; assist walk-in customers with expert knowledge.
• Proactively follow up on outstanding enquiries and quotes.
• Prepare accurate quotations and look for upsell opportunities.

Connaissances

MRO knowledge

Internal sales experience

Negotiation skills

Communication skills

Time management

Team player

Pressure handling

Description du poste

Hayley Dexis is seeking an Internal Sales professional based in Halesowen to handle enquiries, quotes, and orders, while assisting customers at the trade counter. The role involves following up on inquiries and upselling products to add value to the business.

You should have prior internal sales or customer service experience, ideally with a background in engineering or manufacturing, and possess strong negotiation and communication skills along with self-motivation and good time management.