Account Manager - Energy

ZipRecruiter; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A growing B2B energy supply business is seeking an Account Manager to manage key customer portfolios. This hybrid role involves maintaining client relationships, ensuring smooth account operations, and collaborating with internal teams to achieve high customer satisfaction. Ideal candidates will possess experience in account management, preferably in the energy sector, along with strong communication skills.

Qualifications

• Experience managing customer accounts in the energy sector is ideal.
• Strong understanding of commercial energy supply contracts is desirable.
• Excellent written and verbal communication skills.

Responsibilities

• Manage a portfolio of key business customers from onboarding through renewal.
• Build and maintain strong relationships and act as the primary contact.
• Collaborate with internal departments for service delivery.

Skills

Communication

Organization

Data Analysis

Tools

MS Office

Job description

Job Description

Account Manager – B2B Energy

Location: London (Hybrid working – weekly office travel)

Salary: up to £40,000 plus bonus

E1 is recruiting a driven and customer-focused Account Manager to join a growing and independent B2B energy supply business. This is a fantastic opportunity to work alongside an experienced team in a fast-paced environment, with clear opportunities for progression and personal development aligned with the company’s ongoing success.

As an Account Manager, you will be responsible for managing a portfolio of key business customers from onboarding through to renewal. You will be the main point of contact for your accounts, ensuring a high standard of service is delivered at every stage and working closely with internal teams to meet client needs.

Key Responsibilities

• Build and maintain strong relationships with key business customers.
• Act as the primary point of contact for your portfolio, handling all queries in a timely and professional manner.
• Ensure all accounts are up to date and running efficiently, including payments, meter data, and customer information.
• Manage invoice production and validation, including bespoke billing where required.
• Collaborate with internal departments to ensure service delivery and customer satisfaction.
• Proactively monitor account activity and anticipate customer needs.

About You

• Previous experience managing customer accounts, ideally in the energy sector.
• Strong understanding of commercial energy supply contracts is desirable.
• Excellent communication skills – both written and verbal.
• Highly organised with strong attention to detail.
• Comfortable working with data and performing basic analysis.
• Able to work independently and manage your own workload effectively.
• Proficient in MS Office, particularly Excel and Outlook.