Account Manager - Energy

ATTB - The Big Jobsite; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A growing B2B energy supply business seeks a driven Account Manager in London. This role entails managing client accounts, ensuring quality service, and fostering relationships in a fast-paced environment while offering opportunities for professional growth.

Qualifications

• Prior experience managing customer accounts in the energy sector.
• Ability to work independently and manage own workload.
• Strong understanding of commercial energy supply contracts is a plus.

Responsibilities

• Manage a portfolio of key business customers from onboarding to renewal.
• Ensure high standards of service and assist clients.
• Collaborate with internal teams to meet customer needs.

Skills

Communication

Organization

Attention to detail

Tools

MS Office

Job description

Account Manager – B2B Energy

Location: London (Hybrid working – weekly office travel)

Salary: up to £40,000 plus bonus

E1 is recruiting a driven and customer-focused

Account Manager

to join a growing and independent B2B energy supply business. This is a fantastic opportunity to work alongside an experienced team in a fast-paced environment, with clear opportunities for progression and personal development aligned with the company’s ongoing success.

As an Account Manager, you will be responsible for managing a portfolio of key business customers from onboarding through to renewal. You will be the main point of contact for your accounts, ensuring a high standard of service is delivered at every stage and working closely with internal teams to meet client needs.

Key Responsibilities

Build and maintain strong relationships with key business customers.

Act as the primary point of contact for your portfolio, handling all queries in a timely and professional manner.

Ensure all accounts are up to date and running efficiently, including payments, meter data, and customer information.

Manage invoice production and validation, including bespoke billing where required.

Collaborate with internal departments to ensure service delivery and customer satisfaction.

Proactively monitor account activity and anticipate customer needs.

About You

Previous experience managing customer accounts, ideally in the energy sector.

Strong understanding of commercial energy supply contracts is desirable.

Excellent communication skills – both written and verbal.

Highly organised with strong attention to detail.

Comfortable working with data and performing basic analysis.

Able to work independently and manage your own workload effectively.

Proficient in MS Office, particularly Excel and Outlook.