Account Manager, Amazon Omnichannel Program

Amazon; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Account Manager, where you'll play a pivotal role in shaping the future of the Account Management program. This position focuses on empowering influential sellers in the marketplace, driving their success through strategic account plans and operational improvements. You'll collaborate with various teams to launch new products and enhance seller experiences. If you're passionate about e-commerce and thrive in a dynamic environment, this is the perfect opportunity to make a significant impact.

Qualifications

• 2+ years of sales experience with a focus on data-driven decision making.
• Ability to analyze performance drivers and develop strategic plans.

Responsibilities

• Manage seller relationships and drive business growth through strategic planning.
• Conduct deep dive analysis and provide executive-level reporting on seller performance.

Skills

Sales Experience

Data Analysis

E-commerce Knowledge

Communication Skills

Strategic Planning

Job description

The Account Management (AM) team is responsible for accelerating sales growth, expanding selection on the platform and improving retention amongst the existing Seller base, particularly among the largest Sellers in the IN Marketplace. This team creates innovative ways to identify new selection, merchandising, and operational improvement opportunities through partnership with internal stakeholders and improving our overall knowledge of how to succeed as a Seller on Amazon Marketplaces.

We are looking for an Account Manager to help shape the future of Account Management program. The role is focused on driving success for some of the most influential Sellers in the IN Marketplace and leveraging key learning/feedback to improve the Amazon platform that will benefit all Sellers.

Key job responsibilities
· Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
· Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
· Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
· Work with sellers to improve operational aspects of their business in providing a great consumer experience.
· Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

BASIC QUALIFICATIONS

- 2+ years of sales experience
- Experience analyzing data and best practices to assess performance drivers

PREFERRED QUALIFICATIONS

- Experience meeting revenue targets and quotas
- Experience in e-commerce
- Experience working in a fast-paced and highly cross-functional organization

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.