Account Manager – AI SaaS / Public Sector

Recommend Recruitment Ltd; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Recommend Recruitment Ltd is supporting an established international SaaS business to hire an Account Manager to drive new business in the UK public sector. You’ll engage senior stakeholders, navigate complex procurement processes and win new public-sector logos for a multi‑module AI and analytics platform.

The role balances 50% new business with 50% account growth: renewals, upsell and cross-sell across an existing portfolio.

Qualifications

• Proven hunter-led Account Manager with B2B SaaS experience.
• Track record of new-logo acquisition and renewals.
• Experience selling SaaS to local government or wider public sector.

Responsibilities

• Prospect, develop pipeline and win new public-sector customers.
• Manage renewals, retention, upsell and cross-sell across an existing portfolio.
• Sell AI and analytics SaaS solutions to government and public safety.
• Build relationships with senior decision-makers and navigate procurement.

Skills

Hunter mindset

New logo acquisition

Account management

Public sector sales

SaaS sales

Stakeholder mgmt

Job description

Account Manager – AI SaaS / Public Sector

Location: London

Sector: AI | SaaS | Data Analytics | Public Sector Technology

Focus: 50% New Business | 50% Renewals & Account Growth

The Opportunity

We’re partnering with an established, well-funded international SaaS business providing AI-powered analytics and intelligence solutions to enterprise and public-sector organisations.

The company helps customers make better strategic decisions by transforming complex information into meaningful insights, improving operational visibility and supporting more effective stakeholder engagement.

They’re seeking a commercially driven Account Manager with a strong hunter mentality to win new customers while developing and retaining an established portfolio.

The Technology – Key USPs

You’ll be selling a sophisticated, multi-module SaaS platform offering:

• AI-Powered Intelligence: Converts large volumes of complex, unstructured information into actionable business insights.
• Advanced Analytics: Identifies trends, behavioural patterns and emerging opportunities through intelligent data processing.
• Multi-Source Data Integration: Consolidates information from multiple digital channels into a single, accessible platform.
• Automated Insights & Reporting: Streamlines analysis through intuitive dashboards, visualisations and reporting.
• Stakeholder Intelligence: Helps organisations better understand customer needs, monitor engagement and inform strategic decisions.
• Scalable SaaS Architecture: Flexible, configurable technology supporting multiple departments, teams and use cases.

The Role

• 50% New Business: Prospect, develop pipeline and win new public-sector customers.
• 50% Account Management: Manage renewals, retention, upsell and cross-sell across an existing portfolio.
• Sell sophisticated AI and analytics SaaS solutions into government, public safety and wider public-sector organisations.
• Build relationships with senior decision-makers and navigate complex procurement processes.
• Own revenue targets, forecasting and strategic account development.

What We’re Looking For

• Proven hunter-led Account Manager / Account Executive experience within B2B SaaS.
• Strong track record of new-logo acquisition alongside renewals and account expansion.
• Either: Experience selling SaaS into local government, public safety or the wider public sector.
• Or: Experience selling social listening, sentiment analysis, social media analytics or AI/data intelligence SaaS/PaaS platforms.
• Confident managing complex sales cycles and engaging senior stakeholders.
• Proactive, commercially ambitious and comfortable owning the full sales cycle.

Why Join?

• Established, internationally backed SaaS business.
• Innovative AI and analytics technology with strong market demand.
• Existing customer portfolio alongside significant new-business opportunity.
• Opportunity to drive growth within a specialist, expanding technology market.