Account Manager

Extra Recruitment; Wolverhampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking an experienced Account Manager with a background in the print sector. This office-based role focuses on managing existing and new accounts, ensuring exceptional customer service, and identifying growth opportunities. The ideal candidate will have a proven track record in B2B sales, a proactive approach to business, and strong communication skills. Join a dynamic team where your contributions will drive customer satisfaction and business success. If you're passionate about sales and customer service, this is an exciting opportunity to advance your career.

Qualifications

• Proven experience in Account Management and B2B Sales.
• Strong ability to build and maintain customer relationships.

Responsibilities

• Manage existing accounts and support growth through exceptional customer care.
• Handle customer queries and complaints effectively.

Skills

B2B Sales

Customer Relationship Management

Customer Service

Sales Growth

Proactive Business Approach

Tools

MS Word

Excel

CRM systems

Job description

Are you an experienced Account Manager from within the print industry looking for a new opportunity? Extra Recruitment are currently recruiting for an Account Manager for our client based in the Wolverhampton area.

This office-based role is responsible for looking after existing accounts within the business and new accounts. The Account Manager should have a proven track record in building and maintaining strong customer relationships.

Responsibilities of an Account Manager:

1. Account management (B2B) - being the internal point of contact for the customer for all of their ongoing business needs.
2. Supporting the growth of existing accounts by providing an exceptional level of customer care and recognising opportunities to increase sales.
3. Working closely with internal departments within the business to ensure customers' needs are communicated.
4. Answering customer queries regarding their enquiries, orders, or deliveries.
5. Handling customer complaints by following the company complaints procedure in order to resolve issues as quickly and effectively as possible.
6. Providing regular updates to the customers.
7. Attending any relevant internal meetings and producing reports on an ad-hoc basis.

Benefits of an Account Manager:

Duration: Permanent Full time

Salary: up to 30k DOE

Requirements of an Account Manager:

1. Previous experience in an Account Manager role.
2. Previous experience in B2B Sales.
3. Customer growth and retention levels.
4. Proactive approach to business.
5. Customer communications answered promptly.
6. Identifying potential leads and new business opportunities.
7. Be target-driven with a passion for sales and customer service.
8. Have strong IT and administration skills (MS Word, Excel, CRM systems).

For more information, please hit apply!