Account Manager

JR United Kingdom; Whitefield; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Account Manager to foster meaningful customer interactions and drive sales. This role involves visiting clients, understanding their needs, and delivering tailored solutions. You'll manage your sales area operationally and strategically, leveraging Salesforce for optimal results. The company offers extensive training, a supportive culture, and significant rewards for performance, including a minimum salary increase after two years. If you have a passion for customer service and a drive to succeed, this opportunity is perfect for you!

Benefits

Extensive onboarding & training

Incentives for top performers

10% salary increase after two years

33.5 days’ holiday

Private healthcare

6% pension contribution

Company vehicle

Company laptop and mobile phone

£2,000 referral reward

Qualifications

• Customer-facing experience in any industry is essential.
• Solution-oriented mindset to identify and address customer needs.

Responsibilities

• Visiting customers and providing tailored solutions.
• Managing sales area strategically using Salesforce CRM.

Skills

Customer-facing/sales experience

Solution-oriented mindset

Excellent organizational skills

Resilience and adaptability

Motivation and drive

Curiosity and passion for learning

Education

Full manual UK driving license

Tools

Salesforce CRM

Job description

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.

WHAT DO WE OFFER?

At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—growing surrounded by supportive colleagues, with your results recognized and rewarded.

• Extensive onboarding & training, plus companywide events in Manchester.
• Incentives for top performers, including trips to cities like New York, Milan, and Miami.
• A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Qualities and skills that make a successful Account Manager include:

• Customer-facing/sales experience in any industry.
• Solution-oriented mindset to identify customer pain points and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to engage with all customer levels, from site operators to managing directors.
• Motivation and drive to succeed and overcome challenges.
• Curiosity and passion for learning and growth.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates if applicable.

WHO SHOULD APPLY?

We welcome diverse applicants; some of our best account managers joined with no prior experience in sales or construction. Success depends on teamwork and ability, regardless of background.

Please apply for only one role; the team will assign you where your skills fit best.

Click 'Apply Now' to upload your CV and answer brief questions—this process takes about 90 seconds.

**SALES ONLY**

If shortlisted, you will complete an online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.

For application support, contact [emailprotected].

The process includes three stages: an interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Travel expenses will be covered.

If no current role matches, we will keep your details in our talent pool for future opportunities and stay in touch.

Hilti values diversity and is an equal opportunity employer, welcoming contributions from all backgrounds regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.