Account Manager

JR United Kingdom; Torridge District; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer interactions and drive sales. In this role, you will engage with clients, understand their needs, and provide tailored solutions to improve productivity and safety. You will manage your sales area strategically, utilizing tools like Salesforce to uncover new business opportunities. With extensive training and a supportive culture, this position offers significant growth potential and exciting incentives, making it a fantastic opportunity for motivated individuals ready to make an impact.

Benefits

Extensive onboarding and training

Incentives including trips to NYC, Milan, and Miami

Minimum 10% salary increase after 2 years

33.5 days’ holiday

Private healthcare

Life insurance

Wellbeing support

6% pension contribution

Company vehicle

Company laptop and mobile phone

Qualifications

• Customer-facing/sales experience in any industry.
• Solution-oriented mindset to identify customer needs.

Responsibilities

• Visiting sites and customers, providing tailored solutions.
• Managing sales area operationally and strategically.

Skills

Customer-facing experience

Sales experience

Solution-oriented mindset

Organizational skills

Resilience and adaptability

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti's global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

Your days will vary, but generally include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
2. Demonstrating innovative products and software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business opportunities.
4. Managing your sales area operationally, organizationally, and strategically, utilizing CRM system Salesforce.

WHAT DO WE OFFER?

At Hilti, you become part of a passionate, inclusive global team with a caring, performance-driven culture. We support growth, recognize results, and reward achievements with benefits like:

• Extensive onboarding, training, and company events in Manchester.
• Incentives including trips to NYC, Milan, and Miami.
• Minimum 10% salary increase after 2 years of high performance via our Star Development Programme.
• 33.5 days’ holiday (inc. Bank Holidays) with options to buy more.
• Private healthcare, life insurance, wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 referral reward.

WHAT YOU NEED IS:

Key qualities include:

• Customer-facing/sales experience in any industry.
• Solution-oriented mindset to identify customer needs and tailor solutions.
• Alignment with our values: commitment, teamwork, courage, integrity.
• Resilience and adaptability to engage with all customer levels.
• Drive, motivation, curiosity, organizational skills, and a full manual UK driving license.

WHO SHOULD APPLY?

No prior sales or construction experience is necessary—success depends on teamwork and ability. Please apply for the role best suited to your skills, and avoid applying for multiple roles. The process involves uploading your CV, answering short questions, and completing assessments and interviews. We also cover travel expenses for interviews. If no current role fits, we will keep your details for future opportunities. Hilti is an equal opportunity employer, valuing diversity across all aspects.