Account Manager

Script & Dot; Southampton; Remote; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Uncapped commission

Profit-share scheme

Coaching and support from experienced,

Employee-owned business

Job summary

Script & Dot seeks an Internal Account Manager in the United Kingdom with a remote-first setup and occasional Hampshire office visits. You will nurture customer relationships, identify cross-sell opportunities, and win new business by guiding clients to the right training solutions.

Responsibilities include following up inquiries, understanding training needs, preparing quotes, negotiating, and closing deals while maintaining the CRM and pipeline.

Qualifications

• Experience in B2B sales, account management or business development.
• Able to build relationships and close opportunities.
• Comfort learning technical information and explaining it clearly.
• Good organisation and independent work in a remote team.

Responsibilities

• Build relationships with existing customers and identify opportunities to support other teams.
• Follow up on marketing enquires and reach out to new contacts and decision-makers.
• Understand customers’ training needs and recommend suitable courses.
• Prepare quotations, negotiate and close sales.
• Keep CRM records up to date and manage your pipeline against sales targets.

Skills

B2B sales

Account management

CRM systems

Pipeline management

Relationship building

Negotiation

Tools

CRM systems

Job description

Remote-first, with occasional office visits in Hampshire

Do you enjoy building customer relationships and turning conversations into sales?

Our client is an established provider of specialist training, helping technical teams at leading technology companies around the world develop their skills. As an Internal Account Manager, you’ll help customers find the right training, build relationships with more teams across their organisations and win new business.

What you’ll be doing

• Build relationships with existing customers and identify opportunities to support other teams within their organisations.
• Follow up on marketing enquiries and reach out to new contacts and decision-makers.
• Understand customers’ training needs and recommend suitable courses.
• Prepare quotations, negotiate and close sales.
• Keep your CRM records up to date and manage your pipeline against sales targets.

What we’re looking for

• Experience in B2B sales, account management or business development. We welcome applications from sales professionals looking to take their next step into account management.
• Confidence building customer relationships, following up opportunities and asking for the sale.
• The ability to learn technical information and explain it clearly.
• Good organisation, familiarity with CRM systems and confidence working independently as part of a remote team.

Experience selling training, learning and development services, or technical products or services would be useful. An electronics or engineering background is an advantage. Additional European language skills, particularly German, would be a bonus.

What’s on offer

• Uncapped commission, with around £5,000 as a first-year guide and scope to earn more by closing larger deals.
• A profit-share scheme linked to company performance.
• Coaching and support from an experienced team in an employee-owned business.