Account Manager

JR United Kingdom; Romsley CP; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales. This role involves engaging with clients, understanding their needs, and offering tailored solutions with innovative products. You'll enjoy a supportive culture that values performance and offers extensive training, generous holiday, and exciting incentives for top performers. If you have a passion for learning and a drive to succeed, this is your chance to join a global team committed to making a difference in the construction industry.

Benefits

Extensive onboarding and training

Incentives for top performers

Private healthcare

Life insurance

Wellbeing support

6% pension contribution

Company vehicle

Company laptop

Mobile phone

£2,000 referral reward

Qualifications

• Experience in customer-facing roles or sales is essential.
• Ability to uncover customer needs and tailor solutions.

Responsibilities

• Visit customers and sites to understand their needs.
• Manage sales area operationally and strategically.

Skills

Customer-facing/sales experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive to achieve success

Curiosity and passion for learning

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same. Your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.

WHAT DO WE OFFER?

At Hilti, you will be part of a passionate and inclusive global team with a caring and performance-driven culture. We offer:

• Extensive onboarding and training, plus companywide events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

To succeed as an Account Manager, the following skills and experience are desirable:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer pain points and needs.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to interact with all customer levels.
• Drive to achieve success and overcome challenges.
• Curiosity and passion for learning and growth.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.

WHO SHOULD APPLY?

We welcome applicants from diverse backgrounds. Some of our best account managers started with no prior experience in sales or construction. Success depends on teamwork and ability, not background.

Please apply for only one role; the team will assign you where your skills fit best.

Click 'Apply Now' to upload your CV and answer brief questions. The process takes about 90 seconds.

**SALES ONLY**

If qualified, you will complete a fun online assessment and a short pre-recorded video interview. Keep an eye on your junk mail for these invitations.

For application support, contact [emailprotected].

The process includes three stages: initial interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Travel expenses are covered.

If no current roles match, we will keep your details for future opportunities and stay in touch.

Hilti values diversity and is an equal opportunity employer, welcoming contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.