Account Manager

JR United Kingdom; Pilning; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Account Manager, where you'll engage with customers and provide innovative solutions to enhance productivity and safety. This role emphasizes building relationships and uncovering new business opportunities while managing your sales area strategically. With a commitment to employee growth and a supportive culture, you'll receive extensive training, performance incentives, and a range of benefits, including private healthcare and a company vehicle. If you're driven, adaptable, and eager to learn, this is the perfect opportunity to thrive in a dynamic environment.

Benefits

Extensive onboarding and training

Incentives for top performers

33.5 days holiday

Private healthcare

Life insurance

Wellbeing support

6% pension contribution

Company vehicle

Company laptop

Mobile phone

Qualifications

• Experience in customer-facing roles or sales in any industry.
• Solution-oriented mindset to address customer needs.

Responsibilities

• Visit customers to understand their needs and provide tailored solutions.
• Manage sales area strategically using Salesforce CRM.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Excellent organizational skills

Full manual UK driving license

Tools

Salesforce CRM

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

In your role as an Account Manager, no day will be the same, but you can expect to:

1. Visit sites and customers in the field, asking open questions to understand their needs and listening to tailor solutions.
2. Demonstrate our innovative products and state-of-the-art software to customers on-site.
3. Develop ‘focus’ customers by building relationships and uncovering new business leads.
4. Manage your sales area operationally, organizationally, and strategically, utilizing our CRM system, Salesforce.

WHO IS HILTI?

Hilti is a company committed to improving productivity, safety, and sustainability in the global construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s Top 20 Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

Your days will include activities such as:

• Visiting sites and asking open questions to understand customer needs, then providing tailored solutions.
• Demonstrating innovative products and software on-site.
• Building relationships with ‘focus’ customers and uncovering new business opportunities.
• Managing your sales area strategically and operationally, fully utilizing Salesforce CRM.

WHAT DO WE OFFER?

At Hilti, you will be part of a passionate and inclusive global team with a caring and performance-driven culture. We support your growth through:

• Extensive onboarding and training, including companywide events in Manchester.
• Incentives such as trips to New York City, Milan, and Miami for top performers.
• A minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
• A company vehicle with a fuel/charging card, a company laptop, and a mobile phone.
• A £2,000 reward for successful candidate referrals.

WHAT YOU NEED IS:

Key qualities and skills include:

• Customer-facing or sales experience in any industry.
• A solution-oriented approach to uncover customer pain points and needs.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to engage with all customer levels.
• Drive to succeed and overcome challenges.
• Curiosity and a passion to learn and grow.
• Excellent organizational skills and ability to work autonomously.
• Essential: Full manual UK driving license (disclose points and expiry dates).

WHO SHOULD APPLY?

We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for only one role, and the team will assign you where your skills fit best.

Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes around 90 seconds. If shortlisted, you'll complete an online assessment and a short pre-recorded video interview. Watch your junk mail for these communications!

For support, contact [emailprotected]. The recruitment process includes an interview with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Expenses are paid for travel.

If no current roles fit, we will keep your details in our talent pool for future opportunities. We are an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.