Account Manager

Bidvest Noonan; Northampton; On-site; GBP 35,000 - 48,000; Full time

Job summary

Bidvest Noonan is seeking an Account Manager to drive success through contract management across the account, creating and maintaining meaningful relationships with clients, key stakeholders and onsite employees.

This dual role covers Security and Cleaning. You will ensure delivery of service, manage budgets and targets, and liaise with client representatives to resolve queries, complaints and service requests, while representing the service on site.

Qualifications

• Do you have previous experience in a similar role?
• Do you thrive being the face of a service onsite with clients?
• Do you have strong communication skills?
• Are you comfortable working as part of team and on your own when required?

Responsibilities

• You'll manage the all associated services at the clients site
• You'll proactively work with both the client and our own team to develop and further enhance the contract
• To ensure financial budgets and targets are achieved
• You will liaise with the client representatives and resolve all contractual queries, promptly deal with complaints and service requests.

Job description

Are you looking for a Management new role? Do you have a proven background within the FM Sector? If so we want to hear from you!

We are looking for an Account Manager to drive our success though contract management across the account, you'll create and maintain meaningful relationships with the respective Clients, Key Stakeholders and employees onsite. Alongside promoting an compliant, customer focused, and trained workforce to ensure the day to day successful delivery of the service. This role is dual based so will cover Security & Cleaning.

Key Accountabilities

• You'll manage the all associated services at the clients site
• You'll proactively work with both the client and our own team to develop and further enhance the contract
• To ensure financial budgets and targets are achieved
• You will liaise with the client representatives and resolve all contractual queries, promptly deal with complaints and service requests.

What we are looking for

• Do you have previous experience in a similar role?
• Do you thrive being the face of a service onsite with clients?
• Do you have strong communication skills?
• Are you comfortable working as part of team and on your own when required?

About Us

For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.