Account Manager

Judicium; Northampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in education recruitment is seeking an Account Manager to build strategic partnerships with schools. The role involves managing recruitment needs, ensuring high-quality service delivery, and fostering relationships with key stakeholders. The ideal candidate will possess exceptional communication skills and a strong understanding of the education sector.

Benefits

28 days holiday plus bank holidays

Healthcare Plan after probation

Free life insurance

Pension contributions after 3 months

Flexible benefits after probation

Qualifications

• Good working knowledge of Education Recruitment or education staffing landscape.
• Exceptional attention to detail and organized.

Responsibilities

• Manage supply recruitment needs and performance.
• Drive business development by growing existing accounts.
• Ensure safeguarding and child protection standards.

Skills

Communication

Interpersonal Skills

Problem Solving

Project Management

Job description

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Full details of the job.

Vacancy Name

Vacancy Name Account Manager

Vacancy Number

Vacancy Number VN2040

Location City

Location City Northampton

Employment Type

Employment Type Fixed Term Contract

About us

Are you committed to offering an exceptional gold standard service to client schools?
Confident dealing with senior stakeholders, skilled in maintaining relationships and managing the delivery of high quality, engaged educators?
Do you thrive working in partnership, then Account Management could be the route for you!

About Us:

We are SupplyBank, part of Supporting Education Group.

• Equipping educators with the skills, support and opportunities they need to teach effectively.
• Helping schools deliver the best possible experience for their students.
• Giving parents the right tools to help their children learn.

Supporting Education Group brings together services that support every aspect of a child's journey through school and beyond. We build bright futures through expert support, inspiring staff and cutting-edge technology.
People are at the heart of what we do. It's our aim to create an environment and employee experience, which inspires and encourages our people to do their best work. We spend a significant portion of our lives at work, and we believe it's really important to make this as enjoyable as possible. We're passionate about promoting a culture of openness, fairness, and inclusivity. We want everyone to have personal dignity at work and be empowered, so you can be your best, true authentic self each and every day.

About the job

About the role:

As an Account Manager at SupplyBank, you will be a key strategic partner to your MAT, delivering business growth through retaining, nurturing, and growing this relationship while ensuring their schools' recruitment needs are met effectively and efficiently.
Working in partnership with a large MAT covering North Northamptonshire, you will regularly be on-site in schools in areas such as Corby, Kettering & Peterborough.

You will be liaising daily with a range of key stakeholders across the trust and their schools, from CEOs and CFOs to finance teams, Head Teachers, and Business Managers. You will also be working with our SEG branches for Teaching Personnel and Protocol Education, as well as third-party suppliers when needed, to ensure that the standards you set are upheld and to ensure the continued success of your partnership.

You will have a Delivery Consultant working closely with you, who will provide support in the recruitment and retention of high-quality educators. You will be responsible for ensuring the effective coaching, and development of this person to ensure collaboration with operations teams as well as effective service delivery.

Key Responsibilities:

• Ensure that the highest levels of safeguarding and child and vulnerable adult protection are maintained at all times in line with our Child and Vulnerable Adult Protection Policy and national guidelines on Keeping Children Safe in Education.
• Engage and own the relationship with key contacts across the schools to manage supply recruitment needs and performance.
• Proactively oversea recruitment requirements for the MAT, ensuring that all roles receive the required recruitment delivery to meet fulfilment expectations.
• Identify where there are educator shortages and implement effective recruitment and marketing plans to increase the number, type, and utilisation to have full coverage of the assigned MAT.
• Own the SupplyBank programme use of the Vendor Management System (VMS), supported by the hiring desk systems team.
• Effectively generate, analyse, and report on key data, statistics, and information about own performance.
• Analyse client usage data and feedback to identify trends, opportunities for improvement, and areas for growth.
• Identify opportunities for upselling or cross-selling additional services.
• Drive business development by growing existing accounts through strategic partnerships.
• Confidently present client service reviews and identify Supporting Education Group solutions that positively impact clients.
• Regular travel to trust and school sites as part of role responsibilities.

About you

About you:

A confident communicator with exceptional interpersonal skills, you will have good working knowledge of the Education Recruitment or the education staffing landscape and challenges.
This is an exciting opportunity to take a step back from direct selling and new business acquisitions in order to cultivate your strategic stakeholder management, relationship, and service delivery skills.
You will have exceptional attention to detail and be organised and self-motivated. You will thrive on regular feedback and service reviews with your clients.
A natural problem solver with a project management mindset, you will work collaboratively with your clients to deliver a best-in-class service.

What we Offer

What we offer:

• 28 days holiday, plus an extra day for each year you stay with us (up to a max of 33 days), PLUS bank holidays.
• We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
• From day 1, free life insurance covering up to x4 your salary.
• We'll both add money into your pension pot after 3 months.
• Choose flexible benefits after probation - including buying extra holiday, dental care, topping up your healthcare plan, bikes, gym membership, electric cars, and charity giving.