Account Manager

Razorblue Group; Manchester; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Hybrid working after probation

25 days holidays + public holidays

Enhanced maternity and paternity benefits

Fully funded training

Life insurance

Private health insurance

Cycle to work scheme

Job summary

A dynamic tech company is seeking an Account Manager to join their Manchester team. The role involves managing client portfolios, building strong customer relationships, and ensuring successful delivery of IT solutions. Candidates should possess excellent communication skills, attention to detail, and a full UK driving license. Benefits include hybrid working, generous holiday entitlement, and enhanced parental leave. This is an exciting opportunity for professionals looking to thrive in a supportive environment.

Qualifications

• Strong presentation and relationship-building skills required.
• Excellent time management and attention to detail necessary.
• Conversational fluency in English to explain technical issues clearly.
• Must hold a full clean UK Driving Licence.

Responsibilities

• Operate as the lead point of contact for your portfolio of clients.
• Build and maintain strong, long-lasting customer relationships.
• Ensure timely and successful delivery of our solutions according to customer needs.
• Liaise with technical teams to design and develop tailored IT solutions.

Skills

Strong communication skills

Presentation skills

Relationship-building skills

Time management

Adaptability

Proficiency with Microsoft Office

Ability to influence and negotiate

Fluency in English

Job description

Join to apply for the Account Manager role at Razorblue Group.

We are looking for an Account Manager to join our growing team of like-minded tech people based in either our Manchester or Stockton‑on‑Tees office.

Base pay range

We offer a base salary of £30,000‑£35,000 per annum depending on skills and knowledge, plus commission.

Responsibilities

• Operate as the lead point of contact for your portfolio of clients.
• Build and maintain strong, long‑lasting customer relationships.
• Hold regular reviews with clients in accordance with the Account Management Procedure.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Liaise with technical teams to design and develop tailored IT solutions that meet the client’s needs.
• Provide feedback to technical teams based on client requirements, aiding in the continuous improvement of our solutions.

Qualifications

• Strong communication, presentation, and relationship‑building skills.
• Excellent time management and attention to detail.
• Adaptable and proactive approach to evolving client needs.
• Proficiency with Microsoft Office suite.
• Must hold a full clean UK Driving Licence.
• Must be able to deal with technical product information.
• Excellent proven IT background, ideally for a Microsoft Partner or Managed Service Provider.
• Ability to persuade, influence, and negotiate effectively at all levels.
• Well versed in managing a busy workload and adhering to deadlines.
• Excellent conversational fluency in English to clearly explain complex technical issues.

Benefits

• Hybrid working – after probation, split time evenly between office and home.
• Flexible working to suit your work‑life fit.
• 25 days holidays per annum + public holidays + the ability to purchase 10 more.
• Your birthday off.
• £2,000 Referral Scheme Bonus.
• Enhanced maternity, paternity, adoption and baby bonus.
• Fully funded training and accreditations.
• Two paid charity volunteering days per year.
• Discounted broadband.
• Life insurance.
• Private health insurance with Vitality Health.
• Quarterly team social fund.
• Cycle to work scheme.
• Gear up with the latest tech toys through our partnership with Currys.
• Eco‑friendly electric car with our EV Scheme.

We’re committed to creating an inclusive and accessible recruitment process. Please let us know if you require any reasonable adjustments.