Account Manager

Our Graduates; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

In dieser spannenden Rolle als Account Manager in einem kreativen Umfeld sind Sie verantwortlich für die Verwaltung von Projekten vom Briefing bis zur Umsetzung. Sie bringen mindestens 3 Jahre Erfahrung in einer ähnlichen Position mit und sind in der Lage, sowohl interne als auch externe Erwartungen zu managen. Ihr Organisationstalent und Ihre Detailorientierung helfen Ihnen, Budgets zu erstellen und die Rentabilität der Projekte zu verfolgen. Sie arbeiten eng mit verschiedenen Abteilungen zusammen und kommunizieren proaktiv mit den Kunden, um sicherzustellen, dass alle Anforderungen erfüllt werden. Wenn Sie eine Leidenschaft für kreative Lösungen haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Sommer- und Weihnachtsfeiern

Kunstpässe für nationale Galerien

Mitarbeiterhilfe-Programm

Finanzberatungssitzungen

Pensionskasse

Fahrradprogramm

Jahreskartenkredit

Boxtraining

Fitnessstudio-Mitgliedschaft

Unbegrenzte Massagen

Qualifications

• Mindestens 3 Jahre Erfahrung in einer ähnlichen Rolle in einer Kreativagentur.
• Fähigkeit, sowohl interne als auch Kundenanforderungen zu managen.

Responsibilities

• Erstellen und Verwalten von Budgets und Zeitplänen – Verfolgung der Rentabilität.
• Täglicher Kontakt für alle Kundenkommunikationen.

Skills

Projektmanagement

Kommunikation

Budgetverwaltung

Kreative Problemlösung

Teamarbeit

Detailorientierung

Kundenbeziehung

Education

Bachelor-Abschluss

Job description

Job Description
We are looking for an Account Manager to join our Client Services team for a 12 month, fixed term contract.

About us

At bandstand, we use the power of creativity to solve business problems. Breaking barriers, simplifying the complex, and flipping the narrative, we use our approach of rebellious inquiry + creative collaboration to ignite change for ambitious brands and challenge traditions with intent.

Fiercely independent, bold, and sharp-minded, we blend strategic insight with creative execution across brand, design, advertising, and content; we create work that drives meaningful change for brands ready to make an impact.

We’re sector agnostic, although we do have greater depth of experience in place & destination, travel, energy & utilities, infrastructure, education & students.

About you

You will have an eye for detail, love working as part of a team and will be confident managing projects from the inception of the brief to final fulfilment and delivery.

You’ll be proactive, organised, reliable, entrepreneurial and opinionated. You make great work happen effortlessly.

You’ll be positive, with a can-do attitude and understanding from both a client and creative perspective.

You’ll have the ability to build solid, trusted working relationships with clients and colleagues that are built on mutual respect and your ability to add value and energy to the team when driving projects throughout the studio.

Desired Skills and Experience

Overall

1. A minimum of 3 years in a similar role within a creative agency
2. Ability to confidently manage both internal and client expectations
3. Experienced managing a range of projects across brand and advertising campaigns including shoot production
4. Be solution oriented and calm under pressure
5. Process driven and organised with a high attention to detail
6. Confident communicator and collaborator with some experience communicating across teams and external partners & suppliers
7. Possess financial acumen and an understanding of building project budgets
8. Motivate and encourage all members of the team
9. Support and development of new business opportunities
10. Culturally aware
11. Experience in the property sector is advantageous but not essential

Day-to-day

1. Create and manage budgets and timelines – tracking profitability throughout projects
2. Proactive, timely and consistent clear client communication
3. Day-to-day contact for all client communication
4. Relay client feedback to a Creative in a constructive manner
5. Manage projects throughout each stage of development from brief through to studio and final implementation – working with each department of the agency as required
6. Acting as the main driver of individual projects throughout the studio ensuring each project remains on schedule and meets required delivery timings
7. Maintain accurate records of meetings, decisions and next steps
8. Get stuck into the detail, ensuring all briefs are clear and required assets are available ahead of briefs commencing in the studio
9. Tracking client feedback
10. Understand agency processes and maintain responsibility for quality control
11. Brief and liaise with suppliers/partners
12. Raise invoices and POs, and financial tracking of projects

Benefits

From day one:

1. Summer & Christmas parties: We get together a lot, but in the summer and at Christmas, we do something extra special. It’s always different and we’ll give you plenty of notice so that as many people can attend as possible.
2. Art passes: National Gallery, both Tates, V&A all for your perusal. Borrow a bandstand membership to gain access to ticketed exhibitions and members’ areas.
3. Employee Assistance Programme: bandstand belongs to an Employee Assistance Programme with Axa Health. Amongst other things all employees qualify for unlimited video or telephone consultations with an online, private GP and confidential support and counselling, 24 hours a day, 365 days a year.
4. Finance surgeries: bandstand retains the services of St James Place – once a year you are welcome to book a session with a financial advisor. These meetings are entirely confidential and without obligation, it’s merely an opportunity for you to ask any finance flavoured questions relating to your personal circumstances.

After 3 months:

1. Pension scheme: We have a contributory Group Pension Scheme where we will match up to 4.5% salary.
2. Cycle scheme: We’re part of the Government Cycle Scheme – bandstand will front the cost of a new bike, with you spreading the repayments over 12 months from pre-tax salary.
3. Season ticket loan: We’ll pay for your annual season ticket. All you have to do is pay us back within 12 months in easy monthly instalments, interest free.
4. Lunchtime boxing: For those who need an outlet, come and punch the hell out of a bag with us as often as you like for only £8 a month, bandstand will pay the rest.
5. The gym: For those who fancy joining Everyone Active on Marshall Street, we will pay half of your monthly membership.
6. Unlimited massage: If you would like to ease weary muscles, pay a visit to a local salon where we have an account.
7. Nurseries: Spawn? bandstand have partnered with YellowNest – a workplace Salary Exchange benefit that helps working parents save an average of £550/month on childcare fees.

Holiday

25 days of holiday per calendar year on top of the usual 8 bank holidays. In addition to this the studio usually closes between Christmas and New Year. After 3 years with bandstand, you are entitled to an extra two days of holiday. After 5 years, you are rewarded with a month of fully paid holiday to be taken as a sabbatical. After 6 years, holiday allowance is increased by a further 3 days, to a total of 30 days a year.

Tagged as: Creative, IT