Account Manager

Wates Smartspace; London; On-site; GBP 40,000 - 65,000; Full time

Job summary

Wates Smartspace is seeking an experienced Account Manager to provide operational leadership for the London School of Economics. The role entails managing multiple buildings, ensuring compliance with safety standards, and fostering strong client relationships within a dynamic team environment. This position offers an excellent pathway for career advancement in a supportive atmosphere.

Benefits

Private Medical

Pension 5% employer contribution

Health and Wellness programme

22 days holidays + bank holidays

Industry leading family leave benefits

Qualifications

• Experience in a transferable environment.
• Proven ability to run a P&L.
• Ability to balance client requirements effectively.

Responsibilities

• Manage 38 buildings and five Halls of Residence.
• Ensure compliance with safety and professional standards.
• Lead the Wates FM team and deliver excellence.

Skills

Leadership

Interpersonal skills

Problem solving

Change management

Commercial acumen

Education

Recognised Technical qualification

IOSH membership or equivalent

Job description

Wates have excellent opportunity for a technically strong Account Manager to provide operational leadership, technical management, added value and development on our Key Account, London School of Economics.

ABOUT THE ROLE

We are looking for an Account Manager with experience of working in transferable environment, with strong demonstrable experience and strong leadership skills. You will be responsible for 38 buildings within the Campus in and five Halls of Residence in Central London. The desired candidates with have a recognised Technical qualification and membership to the Institute of Safety and Health (IOSH) or equivalent, coupled with solid financial / commercial acumen with experience of running a P&L and ensuring budget is achieved.

To be successful in the role you will have strong interpersonal, problem solving and change management skills, and be someone who can demonstrate the ability to balance the integration of the requirements and terms of policies and procedures with those of the client and make effective and persuasive presentations on complex topics to employees, clients, Senior management.

This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.

Some of the other Key Accountabilities as Account Manager include:

· Lead and motivate the Wates FM team by example and deliver excellence and first class sustainable hard M&E, Reactive and Project service provisions.

· Provide visible leadership and liase effectively and nurture the relationships with the key client stakeholders.

· To ensure compliance with all statutory, safety, quality, environmental, security and relevant Wates Professional Standards, creating a Zero Harm culture. Ensuring targets are maintained by the timely upload of compliance certification onto ACT. (Assurance Compliance Tool)

· Responsible for implementing and safeguarding best practice for commercial activity relating to contract management and managing specialists and suppliers to ensure dynamic MI reporting and that KPI/SLA targets are delivered.

WHAT WE OFFER

· Competitive salary

· Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more…

· Excellent range of learning and development activity to support your career progression.

· Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.

To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/

We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group.

If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via [e-mail] and one of us will get in touch as soon as possible.

As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.