Account Manager

JR United Kingdom; Lenzie; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales in the construction sector. This role emphasizes meaningful interactions, a consultative approach, and innovative solutions to meet customer needs. You will engage with diverse clients, utilizing a top-tier CRM system to manage your sales area effectively. With extensive onboarding and a supportive culture, this position offers opportunities for growth and recognition. Join a passionate team dedicated to making construction better and enjoy a rewarding career path with excellent benefits.

Benefits

Private healthcare

Life insurance

Wellbeing support

Pension contribution

Company vehicle

Company laptop

Mobile phone

Incentives for top performers

33.5 days holiday

Referral reward

Qualifications

• Experience in a customer-facing role, preferably in sales.
• Strong problem-solving skills to identify customer needs.

Responsibilities

• Visiting customers to understand their needs and tailor solutions.
• Managing sales area operationally and strategically.

Skills

Customer-facing experience

Solution-oriented approach

Organizational skills

Resilience and adaptability

Drive and motivation

Curiosity to learn

Tools

Salesforce

Job description

Social network you want to login/join with:

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the role?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers. Hilti Great Britain has been consistently recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

What does the role involve?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, fully utilizing the top-in-class CRM system, Salesforce.

What do we offer?

At Hilti, we have a passionate and inclusive global team and a caring, performance-driven culture. This is a place where you can grow, supported by colleagues, with your results recognized and rewarded. Our offerings include:

• Extensive onboarding & training process and companywide events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

What you need is:

While many qualities contribute to success as an Account Manager, the following skills and experience are a good starting point:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer pain points and needs.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to engage with all customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity to learn, develop, and grow.
• Excellent organizational skills to manage time and priorities autonomously.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.

Who should apply?

We welcome applicants from diverse backgrounds. Some of our best account managers had no prior experience in sales or construction. Success depends on teamwork and ability, regardless of background. Please apply for only one role; the team will assign you where your skills fit best.

Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes approximately 90 seconds. Successful candidates will be invited for assessments and interviews, with expenses paid if travel is required.

If we do not have a current role for you, we will keep your details for future opportunities. We are committed to equal opportunity and value contributions from all team members, regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.