Account Manager

GoHire Technologies LTD; Heslington; On-site; GBP 35,000 - 52,000; Full time

Job summary

GoHire Technologies LTD is seeking an Account Manager to cultivate strong client relationships, coordinate cross‑team delivery, and ensure client satisfaction.

You will serve as the main point of contact, monitor performance metrics, and prepare regular reports to drive growth and client success.

Qualifications

• Proven experience in account management or a similar role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• A proactive approach to problem-solving and client engagement.
• Ability to work independently and as part of a team.

Responsibilities

• Develop and maintain strong relationships with clients to ensure satisfaction and retention.
• Act as the primary point of contact for clients, addressing their needs and concerns effectively.
• Collaborate with internal teams to ensure timely delivery of services and solutions.
• Monitor account performance and identify opportunities for growth and improvement.
• Prepare and present regular reports on account status and performance metrics.
• Assist in the development of account strategies to drive business outcomes.

Skills

Account management

Communication

Organization

Problem-solving

Independent work

Education

Business degree or related field

Tools

CRM software

Job description

Overview

Join our dynamic team at GoHire as you take on a pivotal position that focuses on building and maintaining strong relationships with our clients. This opportunity is perfect for someone who thrives in a collaborative environment and is passionate about delivering exceptional service.

Key Responsibilities

• Develop and maintain strong relationships with clients to ensure satisfaction and retention.
• Act as the primary point of contact for clients, addressing their needs and concerns effectively.
• Collaborate with internal teams to ensure timely delivery of services and solutions.
• Monitor account performance and identify opportunities for growth and improvement.
• Prepare and present regular reports on account status and performance metrics.
• Assist in the development of account strategies to drive business outcomes.

Requirements

• Proven experience in account management or a similar role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• A proactive approach to problem-solving and client engagement.
• Ability to work independently and as part of a team.

Nice to have

• Experience in the recruitment or HR industry.
• Familiarity with CRM software and account management tools.
• Relevant qualifications in business or a related field.