Account Manager

Bluebird; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Bluebird is seeking an Account Manager to join a lean GTM data SaaS team in London. You will own accounts end to end, from onboarding through renewal and expansion, and advise senior revenue leaders on GTM execution and tooling.

This is a high-autonomy, startup environment with potential to shape the AM function as the team grows. You will collaborate closely with CROs, VPs, and RevOps, ensuring successful data delivery, CRM integrations, and ongoing customer expansion while contributing to

Qualifications

• 2-5 years in Account Management or CSM in a B2B SaaS company.
• Ownership of post-sale lifecycle including renewals and expansions.
• Experience advising clients on GTM strategy and tooling.
• Confident with CROs, VPs Sales/Marketing, RevOps stakeholders.
• Startup or scale-up background with high autonomy.
• Willing to be in the London office 3+ days a week.

Responsibilities

• Own your accounts end to end, from onboarding through renewal and expansion.
• Advise CROs, VPs of Sales/Marketing and RevOps leaders on GTM execution.
• Deliver dataset, configuration, and CRM integrations for clients.
• Grow revenue through renewal and expansion conversations.
• Track health, adoption and engagement, and act on risk.
• Provide feedback to Product/Engineering to shape roadmap.
• Help build the AM/CS playbook and processes from scratch.
• Operate with high autonomy as the team scales.

Skills

Account Management

CSM

GTM strategy

Senior stakeholders

Autonomy

Job description

Account Manager | GTM Data SaaS | Series A | Build the AM Team Early

Want to own a book of accounts where your advice changes how revenue teams sell?

This is your chance to get in as AM #2 and help write the playbook while the team grows from 1 to 4.

We're partnering with a high-growth, VC-backed startup

Our client recently closed their Series A with top-tier investors. They're led by revenue leaders who have already taken a B2B company past $100M and to unicorn status. They're now hiring a commercially sharp Account Manager to join their lean GTM team in London.

What They're Building

A programmatic GTM data platform that defines, sources and grades every account in a company's market. Revenue teams see exactly who to target, why those accounts matter and where to put their effort.

Location

Hybrid, in the office at least 3 days/week

What You'll Do

• Own your accounts end to end, from onboarding through renewal and expansion
• Advise CROs, VPs of Sales/Marketing and RevOps leaders on GTM execution and how to use their data
• Get clients live fast: dataset delivery, configuration, and integration into their CRM, sequencing tools and data warehouse
• Grow revenue through renewal and expansion conversations, with forecasts you can stand behind
• Track health, adoption and engagement, and act on risk before it turns into churn
• Feed what you hear from clients to Product and Engineering so it shapes the roadmap
• Build the AM/CS playbook, processes and documentation from the ground up
• Post-funding, and the playbooks are still being written, so your input sticks
• Run by revenue operators who've done this before at scale
• High autonomy, close to Product and RevOps, and real leadership potential as the team grows

Must-Haves

• 2-5 years in Account Management or CSM at a B2B SaaS company, with a commercial focus (not just adoption)
• Full ownership of the post-sale lifecycle, including renewals and expansions
• Experience advising clients on GTM strategy and tooling
• Confident with senior commercial stakeholders: CROs, VPs Sales/Marketing, RevOps
• Startup or scale-up background with high autonomy
• Happy to be in the London office 3+ days a week

Nice-to-Haves

• Built or scaled CS/AM processes from scratch
• Worked closely with Product or RevOps
• Onboarding experience that involved technical integrations
• Exposure to self-serve onboarding or automating CS touchpoints

Why Join?

This isn't a "keep the clients happy" seat. You'll own revenue, advise senior GTM leaders and build the function you'll probably end up leading. The company has fresh funding, a referral engine most startups would kill for, and founders who've already done this once at scale. If you want your next move to be the one where you go from doing the job to defining it, this is it.

Note: This role is with one of our clients, not Bluebird.