Account Manager

Systems Limited; Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

Systems Limited in London is seeking a Senior Enterprise Account Manager to lead growth across key sectors. You will manage strategic accounts, build strong C-suite relationships, and align Systems UKI capabilities with client objectives to deliver long-term value.

You will collaborate with offshore delivery teams, monitor industry trends, and pursue opportunities to expand revenue across Retail, CPG, Healthcare, and BFSI, while ensuring high customer satisfaction.

Qualifications

• 12+ years of experience in IT services and consulting sales.
• 5+ years in account management and C-level client relationships.
• Strong knowledge of Retail, CPG, Healthcare, BFS industries.
• Proven track record of managing and growing large enterprise accounts.
• Experience selling data, cloud, QA, digital services.
• Experience working with cross-functional and distributed teams.
• Demonstrated ability to drive revenue growth and expand client portfolios.
• Excellent stakeholder management, negotiation, and presentation skills.
• Strong business acumen and ability to identify strategic opportunities.
• Self-starter in a fast-paced, client-focused environment.

Responsibilities

• Manage and grow strategic enterprise accounts to meet revenue targets.
• Develop and execute account growth strategies focusing on retention and expansion.
• Build relationships with C-suite executives and business leaders across clients.
• Identify and convert new opportunities within existing accounts (land-and-expand).
• Partner with cross-functional and offshore delivery teams to ensure delivery and satisfaction.
• Align Systems UKI capabilities with client objectives and evolving needs.
• Monitor industry trends to identify opportunities and strengthen market position.
• Drive client engagement and act as trusted advisor to key stakeholders.
• Ensure high levels of customer satisfaction and account health.
• Expand footprint in largest accounts and win new customers with Cloud, Data, Security, Managed Services.

Skills

Account management

C-level engagement

Sales strategy

Stakeholder management

Negotiation

Business development

Strategic planning

Cross-functional collaboration

Job description

We are looking for a highly motivated professional with a proven track record of managing and growing enterprise accounts through a consultative, customer-centric approach. This role requires building strong relationships with C-level stakeholders across key accounts and identifying growth opportunities to expand the client portfolio within (not limited) the Retail, CPG, Healthcare, and BFSI industries.

Responsibilities:

• Manage and grow strategic enterprise accounts to achieve revenue and profitability targets.
• Develop and execute account growth strategies focused on client retention, expansion, and long-term value creation.
• Build and maintain strong relationships with stakeholders across client organizations, including C-suite executives and business leaders.
• Identify, qualify, and convert new business opportunities within existing accounts through a land-and-expand approach.
• Partner with cross-functional and offshore delivery teams to ensure successful solution delivery and customer satisfaction.
• Understand client business objectives and align Systems UKI capabilities to address their evolving needs.
• Monitor industry trends and competitive dynamics to identify opportunities and strengthen Systems UKI market position.
• Drive client engagement and serve as a trusted advisor to key stakeholders.
• Ensure high levels of customer satisfaction and overall account health.
• Expanding our footprint in the largest accounts, building long-term sustainable revenue streams
• Winning new customers with our Cloud, Data, Security and Managed Service offerings
• Providing additional new business bandwidth in our core industries (Retail, CPG, Healthcare)

Required Qualifications:

• 12+ years of experience in the IT services and consulting industry sales
• 5+ years of experience in account management, C-level client relationship management, and business development.
• Strong knowledge about key industries i.e Retail, CPG, Healthcare, BFS
• Proven track record of managing and growing large enterprise accounts.
• Experience selling technology services and solutions, including Data, Cloud, Quality Engineering (QA), Digital, and related offerings.
• Strong experience working with cross-functional and geographically distributed teams.
• Demonstrated ability to drive revenue growth and expand client portfolios.
• Excellent stakeholder management, communication, negotiation, and presentation skills.
• Strong business acumen with the ability to identify opportunities and develop strategic solutions.
• Self-starter with the ability to operate effectively in a fast-paced, client-focused environment.

Preferred:

• Experience working with global delivery models and offshore teams.
• Strong background in IT services, consulting, and digital transformation engagements.