Account Manager

JR United Kingdom; Droylsden; On-site; GBP 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a dynamic Account Manager to drive sales and build meaningful customer relationships. This role emphasizes a consultative approach, ensuring clients receive tailored solutions to enhance productivity and safety. You will engage with diverse customers, from site operators to managing directors, and leverage a top-tier CRM system to manage your sales area effectively. With a strong commitment to teamwork and personal development, this position offers extensive training, generous holiday allowances, and various incentives for high performers. If you are driven, curious, and adaptable, this opportunity is perfect for you.

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Fuel/charging card

Company laptop

Mobile phone

33.5 days holiday

Incentives for top performers

Minimum 10% salary increase after 2 years

Qualifications

• Customer-facing/sales experience is essential.
• Solution-oriented approach to uncover customer needs.

Responsibilities

• Visiting customers and understanding their needs.
• Demonstrating products and managing sales area.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Organizational skills

Resilience and adaptability

Drive

Curiosity

Education

Full manual UK driving license

Tools

Salesforce

Job description

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the role?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti boasts a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

What does the role involve?

In your role as an Account Manager, no day will be the same, but you can expect your days to include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into a tailor-made solution.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships, as well as uncovering new business leads.
4. Being responsible for the operational, organizational, and strategic management of your sales area, fully utilizing the top-in-class CRM system, Salesforce.

What do we offer?

At Hilti, we have a passionate and inclusive global team and a caring, performance-driven culture. This means you are part of something special – a place where you can grow, surrounded by supportive colleagues, with your results recognized and rewarded.

• Extensive onboarding & training process and company-wide events in Manchester.
• Incentives for top performers such as trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with the opportunity to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and a fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate to Hilti.

What you need is:

Many qualities make a successful Account Manager, but the following skills and experience are a good starting point:

• Customer-facing/sales experience gained in any industry.
• Solution-oriented approach – you can uncover customers’ pain points and needs to provide our best-suited solutions.
• Alignment with our values – commitment, teamwork, courage, and integrity.
• Resilience and adaptability – comfortable engaging with all levels of customers, from site operators to managing directors.
• Drive – a motivated approach to achieving success and overcoming challenges.
• Curiosity – a passion to learn, develop, and grow.
• Organizational skills – excellent at managing your time and priorities, and able to work autonomously.
• Essential: Full manual UK driving license to visit customers on-site 5 days a week, Monday to Friday. Please disclose points on your license along with expiry dates.

Who should apply?

We have an excellent mix of people, and some of our best account managers joined us with no prior experience. If you’ve never worked in sales or construction, that’s fine. Success at Hilti depends on teamwork and ability, regardless of your background.

Please DO NOT apply for multiple roles. The team will assign you where your skills are the best fit.

Click the 'Apply Now' button to upload your CV and answer a few short questions – the process takes around 90 seconds.

**SALES ONLY**

If you meet the role requirements, you will be invited to complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.

If you need support with your application, contact [emailprotected].

Once in the process, there are three stages: a first interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. We will cover your travel expenses for interviews.

If no suitable role is available now, we will keep your details in our talent pool for future opportunities and stay in touch.

Hilti is where your best belongs. We are an equal opportunity employer and value contributions from all team members, regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.