Account Manager

Jonathan Lee Recruitment; Derby; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player in the aerospace and defense supply chain solutions sector is seeking an Account Manager. This role offers a unique opportunity to leverage your sales skills and customer service expertise to make a significant impact on the company's success. You will be responsible for managing customer accounts, generating quotations, and ensuring seamless service delivery. Join a dynamic team that values strategic investments and customer satisfaction, and contribute to solving vital sourcing and supply chain challenges in a fast-paced environment. If you're ready to elevate your career, this is the opportunity for you!

Qualifications

• Strong customer service ethos and ability to resolve concerns efficiently.
• Experience managing customer accounts, ideally in aerospace or defence.

Responsibilities

• Manage accounts and grow revenue while ensuring customer satisfaction.
• Generate quotations and conduct contract reviews in accordance with quality procedures.

Skills

Customer Service

Sales Management

Attention to Detail

Proactive Problem Solving

Education

Experience in Aerospace or Defence

Tools

ERP Systems

Job description

Step into a role where your ambition meets opportunity! A trusted leader in the aerospace and defense supply chain solutions sector is looking for an Account Manager to join their dynamic team. This is your chance to be part of a company that values strategic investments in inventory and provides market-leading customer service. With an entrepreneurial spirit and service-first values, this role offers a unique opportunity to contribute to safeguarding the speed, reliability, and availability of stock for OEM and Aftermarket requirements.

What You Will Do:

1. Answer incoming sales calls and respond to written (email) enquiries with enthusiasm and professionalism.
2. Promote and effectively sell company products and services, ensuring customer satisfaction.
3. Generate customer quotations promptly in response to RFQs, showcasing your attention to detail.
4. Manage your accounts and grow revenue and sales.
5. Build strong relationships with customers.
6. Conduct a detailed contract review of customer orders/contracts in accordance with quality procedures before acceptance.
7. Enter customer POs/Contracts into the ERP system, archiving related documentation as per quality standards.
8. Understand and respond to customer delivery needs by liaising with internal personnel, ensuring a seamless service.

What You Will Bring:

1. Competency in basic ERP systems and internet browsing.
2. A strong customer service ethos with the ability to resolve concerns efficiently and tactfully.
3. A proactive approach to identifying new product ideas and stock replenishments.
4. Experience managing customer accounts.
5. Ideal candidate must come from an aerospace or defence background.

This Account Manager role is more than just a job; it's an opportunity to make a significant impact on the company's goals and values. By joining this team, you will play a crucial role in solving vital sourcing and supply chain challenges, contributing to the company's reputation as a leader in its field.

Interested?

If you're ready to take your career to new heights in an exciting and fast-paced industry, we want to hear from you. Apply today to become the Account Manager who will help drive success and innovation in the aerospace and defense supply chain solutions sector!