Account Manager

TieTalent; Cambridge; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to join their commercial sales team. This exciting role involves a balanced focus on account management and generating new business, particularly in the IT hardware and managed print sectors. The ideal candidate will thrive in a collaborative environment, using their consultative selling skills to build strong customer relationships and exceed sales targets. With a commitment to innovation and customer satisfaction, this opportunity offers the chance to work with a leading manufacturer of digital information technologies, contributing to impactful solutions that enhance client success. If you are motivated, articulate, and ready to make a difference, this role is for you.

Benefits

Car Allowance

Commission

Benefits

Qualifications

• Experienced in sales/account management with a focus on IT hardware or managed print.
• Strong consultative and customer-centric approach with excellent communication skills.

Responsibilities

• Maximize sales opportunities and achieve sales targets.
• Update CRM with customer records and sales forecasts.
• Develop new business customers through strategic prospecting.

Skills

Sales Management

Account Management

Consultative Selling

Communication Skills

Negotiation Skills

Customer-Centric Approach

CRM Data Analysis

Tools

Sales CRM

LinkedIn

Job description

We have a great new opportunity for an Account Manager to join our commercial sales team. We anticipate that the role will entail 50% account management/development and 50% generating new accounts. We are looking for a sales and account management professional, with a good understanding of consultative selling - ideally from IT Hardware or Managed Print/MFP sales. Our ideal candidate will be located in the Cambridge/Peterborough area, and able to get to our office in Snetterton 1-2 days a week. Salary + car allowance + commission + benefits.

The role

• Work collaboratively with colleagues to maximise sales opportunities.
• Achieve and surpass sales targets and other KPIs in line with the sales objective.
• Update the sales CRM system – customer records, next actions in place, sales processes in real-time and produce accurate monthly sales forecasts.
• Successfully retain customer accounts and win repeat business.
• Grow and develop new business customers through pro-active and strategic new business prospecting.
• Cross-sell from a comprehensive portfolio of products and solutions to existing and new customers, using high-gain questioning and a customer-centric approach to account management.
• Attend and positively contribute towards sales team meetings and 1-2-1s.
• Strategically plan for success by conducting research into customers, competitors and verticals and then creating targeted action plans that can be tracked and measured.
• Attend and engage with planned sales training including products/solutions, general sales training and CRM.
• Complete all documentation such as sales proposals and sales orders to the highest standard.
• Use LinkedIn and/or other social platforms to connect and engage with a variety of contacts within existing customers and potential new customers and to promote positive content.

Person specification

• Experienced Sales/Account Management professional.
• Track record in IT Hardware or Managed print and MFP sales.
• Consultative and customer-centric approach.
• Able to work as part of a dynamic and collaborative team of technology professionals.
• Highly motivated, hardworking and target driven.
• Winning mentality and a desire to be the best.
• Articulate, professional and well accustomed to a customer facing role.
• Resilient and able to handle objections in a creative and pro-active way.
• Strong communication, negotiation, and interpersonal skills.
• Able to forecast accurately through CRM data analysis and sales experience.
• Excellent written and verbal communication with influencing skills.
• Adaptable to business and market needs.

About Sharp

Sharp Business Systems provide innovative Document Solutions, Visual Solutions, Managed solutions and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our customers to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies. By providing excellent pre-sales advice and supplying innovative, state-of-the-art solutions, which we support with outstanding service, we deliver very high levels of customer satisfaction. We have thousands of customers who have been with us for many years and are happy to turn to us time and time again for new products, solutions and services; our relationships are testament to the quality of the customer service we provide. As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation. Our success and longevity in an ever-changing industry is entirely due to the application of a time-honoured ethos, delivered consistently by longstanding, experienced staff justifiably proud of the high levels of account management and after sales service that we provide.