Account Manager

Responsiv; Bracknell; On-site; GBP 60,000 - 90,000; Full time

Job summary

Responsiv is seeking an Account Manager to manage multiple client accounts and sell business solutions including consulting, cloud, and software. You will qualify and progress opportunities with support from a team of technical consultants providing pre‑sales input.

You will engage with C-level and senior technical stakeholders, develop costed proposals, and lead responses to RFIs/RFPs to win new business. Travel may be required.

Qualifications

• Experience building new and existing client relationships.
• Self-starter with strong time management and communication skills; analytical and a good listener.
• Goal oriented, competitive, and able to handle objections to win.
• Travel is required to meet customers and prospects.
• Strong background selling digital transformation solutions including cloud, data, automation and integration; deal sizes £50k–£500k.

Responsibilities

• Engage with customers at programme management, technical architect, CTO, and CIO levels to build relationships.
• Collaborate with the Responsiv technical and product teams to propose costed solutions.
• Organise responses to RFIs and RFPs to acquire new customers.
• Help build sales alongside existing account managers.
• Develop the pipeline through market generation and coordinated marketing campaigns.
• Lead customer presentations including discovery sessions and product demonstrations.
• Maintain up-to-date CRM data and weekly pipeline status.

Skills

Account management

Pre-sales

Solution selling

Travel readiness

Job description

Responsiv is looking for an Account Manager with experience managing multiple accounts and selling business solutions that include consulting, cloud, and software products. You will be responsible for finding, qualifying and progressing sales opportunities across multiple accounts supported by a team of technical consultants who provide pre‑sales support and solution ideas.

About us:

Responsiv build distinctive business solutions that are simple and effective.

We specialise projects and software that can share information and improve operational efficiency for teams, departments, and companies. Our solutions are delivered on the cloud as a service and can be purchased off the shelf or customised. We also provide subject matter and product experts. Our distinctive ability to deliver projects on time, and to solve problems is what sets us apart from others.

Our strategic partnerships with world‑leading companies such as Microsoft and IBM extend our ability to deliver complete and highly valued solutions to our customers.

Winning & partnering with new clients to increase sales for the business. Working with customers to understand their needs and leading the creation of proposals. Identifying opportunities and working with the Responsiv team to a successful close.

About the role:

• You are expected to engage with customers, typically at programme management, technical architect, CTO, and CIO levels, and build trusted, productive relationships.
• You will work with members of the Responsiv technical and product management teams to understanding the customer’s requirements and propose costed solutions that solve real business problems.
• You will be expected to organise and lead responses to customer requests, RFIs and RFPs, in order to acquire new customers. Customer acquisition is an important element of the role.
• You will build sales alongside the account managers.
• New pipeline opportunities will come from your market generation work, including working closely with the digital marketing team to initiate campaigns and drive interest in the Repsonsiv value proposition.
• You will lead presentations to the customer’s (up to) C-level executives, including information discovery sessions, product demonstrations and Responsiv solutions.
• Keeping CRM data current is essential, as are weekly status updates of pipeline opportunities, sales stage and actions to close.

About you

• Previous experience building new & existing client relationships
• A self-starter, you are able to prioritizetasks and you are a good time manager. You have good spoken and written communication skills; you are analytical and a good listener. You ask questions.
• You are goal oriented, competitive and have the will to overcome objections and win. You can demonstrate in your personal and professional life that you can set yourself goals andachieve them.
• This role will involve some travel; you will be someone who understands the benefit of meeting customers and prospects in order to grow share of a customer’s business.
• Strong background experience of selling digital transformation solutions and services that may include cloud, data, automation and integration with deal sizes between £50k and £500k.

This is a fantastic opportunity to join an established business where you can make your mark and become a crucial asset to the team.