Account Manager

People Squad; Birmingham; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Salary sacrifice pension scheme

Life Assurance: 3x Basic Salary

MediCash healthcare cashback

Job summary

People Squad is recruiting an Account Manager for our Birmingham-based business, a leading provider of fuel and associated products to the transportation sector. The company has grown over the last decade and now processes over 60 million liters of fuel per year via its card systems.

The role offers a competitive salary and commission in Birmingham, with rewards for strong performance. You will manage key accounts, identify opportunities to upsell, and present products to clients while

Qualifications

• 2 years experience in building and maintaining strong client relationships.
• Understanding client needs and delivering tailored solutions.
• Meeting and exceeding sales targets.
• Identifying opportunities to upsell or cross-sell products and services.
• Managing workflow efficiently to maximise productivity.

Responsibilities

• Foster long‑term client relationships to ensure loyalty and retention.
• Maintain high levels of client satisfaction by delivering exceptional service.
• Identify new business opportunities and potential clients.
• Effectively present products and services to clients.
• Handle challenging situations with professionalism and a solution‑focused approach.
• Share insights and best practices to support team development.
• Monitor KPIs to track success and drive improvements.
• Ensure efficient workflow and high productivity.

Skills

Relationship building

Commercial awareness

Fast-paced environment

Problem solving

Team player

Communication

Time management

Attention to detail

Decision making

Job description

We are actively recruiting an Account Manager for our Birmingham-based business, which is a leading provider of fuel and associated products to the transportation sector. The company is on a growth trajectory and was founded 10 years ago.

It currently facilitates the provision of and processes the transactions to allow over 60 million liters of fuel per annum through its card processes.

This role offers a competitive salary and a competitive commission structure in Birmingham. If you deliver well, you will be rewarded accordingly.

Account Manager Responsibilities

• Foster long‑term client relationships to ensure loyalty and retention.
• Maintain high levels of client satisfaction by delivering exceptional service.
• Identify new business opportunities and potential clients.
• Effectively present products and services to clients.
• Handle challenging situations with professionalism and a solution‑focused approach.
• Share insights and best practices to support team development.
• Monitor key performance indicators (KPIs) to track success and drive improvements.
• Ensure efficient workflow and maintain high levels of productivity.

Requirements

• 2 years experience in building and maintaining strong client relationships.
• Understanding client needs and delivering tailored solutions.
• Driving client satisfaction and retention.
• Identifying opportunities to upsell or cross‑sell products and services.
• Meeting and exceeding sales targets.
• Managing workflow efficiently to maximise productivity.
• Prioritising tasks and managing time effectively.
• Making commercially driven decisions to enhance sales performance.
• Monitoring and analysing key performance indicators (KPIs).

Key Skills

• Ability to build strong, long‑lasting relationships.
• Strong commercial awareness to make logical decisions.
• Strong motivation to work in a fast‑paced environment.
• Great aptitude for overcoming challenges with a naturally inquisitive mind.
• Ability to challenge the status quo; actively seeking to understand HOW something works, not just WHY.
• Resilience and ability to focus on the detail but not forget the bigger picture.
• Ability to work hard as an individual but also bring value to the wider team.
• Excellent communicator and act as an ambassador for all stakeholders.
• Ability to be logical when making decisions.
• Excellent organisation and time management.

Benefits

• Basic Salary: £28,000 - £32,000 depending on experience.
• Commission: This role attracts a competitive commission, £10,800 OTE (On Target Earnings), and the more work you win the more money you get.
• Salary Sacrifice Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our pension scheme.
• Life Assurance: Payable at 3x Basic Salary.
• Health & Wellbeing: You will have access to MediCash upon passing probation, which lets you access healthcare cashback schemes, retail discounts, counselling for yourself and up to 4 children.
• Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays; you increase personal holiday allowance with increased service up to 5 additional days.
• Financial Advice: Access to 1‑2‑1 financial advisor sessions free of charge.
• Career Progression: We track all employees’ progression by creating personal development plans, and we have an in‑house L&D Specialist dedicated to helping you improve and grow professionally.