Account Manager

Production Futures; Basingstoke; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A growing experiential production house is seeking an Account Manager to enhance client services and support teamwork in Basingstoke. The role involves leading client interactions and ensuring high-quality service standards. The ideal candidate should excel in communication and possess strong problem-solving skills while working in a hybrid setup.

Qualifications

• Extensive industry experience required.
• Excellent communication, organisation, and patience necessary.
• Creative problem-solving approach to challenges.

Responsibilities

• Serve as the lead point of contact for selected clients.
• Support the production team and manage client accounts.
• Ensure high standards in servicing client needs.

Skills

Communication

Problem Solving

Organisation

Relationship Building

Attention to Detail

Tools

MS Office Suite

Job description

About you and the role

We are looking for a personable Account Manager with industry experience to support our growing team and client base, ensuring new and existing client accounts are serviced at the high standards we are known for.

In the new position, you will work closely with all departments but particularly with our Production team, serving as the lead point of contact for selected clients.

The position is hybrid working with the option to work from home or our offices in Basingstoke. Visits to our office for in-person team meetings will be required occasionally.

If you would like to discuss the role in more detail, please contact our Managing Director Steve directly on [e-mail] for a confidential conversation.

Professional qualities, qualifications, and role responsibilities:

• Extensive industry experience
• Enjoys working under pressure and has a creative problem-solving approach to challenges
• Excellent communication, organisation and patience
• Good IT skills and working knowledge of MS Office suite

Personal qualities:

• Excellent prosocial skills and ability to build strong relationships
• Share some, if not all our core values
• Enjoy working as part of a team
• Excellent communication skills
• Have high attention-to-detail

About us

We are the hidden creative and technical partners to the artists, venues and events you love.

We are a steadily growing company that has developed a reputation for high standards and a friendly, personal approach.

As an experiential production house, we have in-house teams who conceptualise shows, design productions, create visual content, and supply technical equipment to live events, concerts and experiences.

Our values

We value courageous individuals who create diverse and unconventional teams that share our values:

Imagination
Passion
Obsessiveness
Camaraderie
Integrity

See more about us onour website.

Equality and Diversity

We’re out to create more imaginative and emotive moments for everyone, and we celebrate diversity amongst our audiences and our team.

We are committed to inclusion and equality across race, gender, sexuality, age, religion, identity, and experience.

We also know we have a long way to go, so are particularly keen to hear from you if you are from an underrepresented group within our industry.