Account Manager

TechPoint Group

Basingstoke

On-site

GBP 35,000 - 55,000

Full time

14 days+

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Benefits offered by this job

PrivateHealthcare

Healthcash plan

Company sick pay

Bonus Scheme

Life insurance of 4 x your annual-sala

Pension contributions salary sacrifice

Free parking

Job summary

TechPoint is seeking an Account Manager in the United Kingdom to manage existing customer accounts, identify new business opportunities, and ensure high levels of client service. You will be the main point of contact, coordinating with engineering, procurement and production teams to deliver projects.

The role requires strong electronics industry experience, proven account growth, and excellent communication skills.

Qualifications

Experience in Electronics Manufacturing or related industries.
Proven track record of growing customer accounts.
Excellent communication and relationship-building abilities to engage with technical and commercial stakeholders.
Strong negotiation and contract management skills.
Ability to manage multiple projects simultaneously while maintaining attention to detail.
Proficiency in CRM software and Microsoft Office Suite.
Willingness to travel across England for customer meetings.
Technical background in electronics, PCB assembly, manufacturing and supply chainsolutions would be a plus.
Experience in working with OEMs and Tier 1 suppliers.

Responsibilities

Serve as the primary contact for assigned customers, developing strong relationships to drive long-term business success.
Ensure customer requirements, expectations, and technical needs are effectively communicated to internal teams.
Conduct regular customer meetings (both on-site and remote) to review performance, discuss ongoing projects, and explore new opportunities.
Identify and develop new sales opportunities within existing accounts and work with external Sales Team to develop new business opportunities.
Work closely with the sales and marketing teams to develop strategies for business expansion.
Lead contract renewals, pricing negotiations, and proposal development to maximise revenue.
Coordinate with engineering, procurement, and production teams to ensure smooth execution of customer projects.

Skills

Account management

Business development

Relationship building

Negotiation

CRM software

Microsoft Office

Communication

Travel willingness

Tools

CRM software

Microsoft Office

Job description

Introducing TechPoint

TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us!

The Role

As an Account Manager, you will be responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients receive the highest level of service. You will act as the key point of contact between TechPoint and its customers, ensuring smooth project execution and long-term partnerships.

Serve as the primary contact for assigned customers, developing strong relationships to drive long-term business success.
Ensure customer requirements, expectations, and technical needs are effectively communicated to internal teams.
Conduct regular customer meetings (both on-site and remote) to review performance, discuss ongoing projects, and explore new opportunities.
Identifyand developnew salesopportunities within existing accounts andwork with external Sales Team to develop new business opportunities.
Work closely with thesales and marketing teamsto develop strategies for business expansion.
Lead contract renewals, pricing negotiations, and proposal development to maximise revenue.
Coordinate withengineering, procurement, and production teamsto ensure smooth execution of customer projects.

About you

Experience in Electronics Manufacturingor related industries.
Strongaccount management and business development skills, with a proventrack recordof growing customer accounts.
Excellentcommunication and relationship-building abilitiesto engage with technical and commercial stakeholders.
Strongnegotiation and contract management skills.
Ability tomanage multiple projects simultaneouslywhilemaintainingattention to detail.
ProficiencyinCRM software and Microsoft Office Suite.
A results-oriented mindset with afocus on customer satisfaction and revenue growth.
Willingness totravel across Englandfor customer meetings.
Technical background inelectronics, PCB assembly,manufacturingand supplychiansolutions as a servicewould be a plus.
Experience in working withOEMs and Tier 1 suppliers.

Why us?