Account Manager

Trinity Resource Solutions; Baldock; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company in retail operations seeks an experienced Account Manager to liaise with clients and internal teams for a global electronics brand. This role involves overseeing project delivery, managing budgets, and identifying new business opportunities in a fast-paced environment. Ideal candidates will have a strong background in account management and retail production.

Qualifications

• Proven account management experience with global brands.
• Strong understanding of retail fixture/display production.
• Fluent in Microsoft Office.

Responsibilities

• Act as the client's voice and translate objectives into actionable briefs.
• Monitor project timelines, budgets, and specifications.
• Collaborate with cross-functional teams to deliver solutions.

Skills

Client management

Budget management

Project delivery

Commercial awareness

Multitasking

Problem-solving

Communication

Tools

Microsoft Office

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from Trinity Resource Solutions

Account Manager

Location flexible – Minimum 1 day/week in Baldock | Occasional London travel required

We’re looking for an experienced Account Manager to join a dynamic Retail Operations team, supporting a global electronics brand. You’ll be the key liaison between our clients, suppliers, and internal teams—ensuring top-tier service delivery and uncovering new commercial opportunities in the world of retail display and furniture production.

What You’ll Do

• Be the client's voice: Understand and translate strategic objectives into actionable briefs for internal teams.
• Oversee project delivery: Monitor timelines, budgets, and specs to ensure projects are completed on time and to the highest standard.
• Collaborate cross-functionally: Work alongside production, design, logistics, and installation teams to deliver seamless end-to-end solutions.
• Drive commercial success: Support budget management, maintain forecasts, handle invoicing, and contribute to P&L oversight.
• Build relationships: Act as a trusted point of contact for key client stakeholders, ensuring expectations are exceeded.
• Spot opportunities: Work with the Account Director to identify and develop new business opportunities within the account.

Key Responsibilities

• Develop and manage clear client briefs
• Monitor project timelines and work-in-progress (WIP) documentation
• Maintain monthly forecasts and ensure timely invoicing
• Attend internal and client meetings
• Deliver reports, presentations, and contract requirements
• Support efficiency, performance, and KPI delivery across projects

What You’ll Bring

• Proven client-facing account management experience, preferably with global brands
• Strong understanding of retail fixture/display production and installation
• Commercial awareness and budget management skills
• Excellent time management, organisation, and multitasking abilities
• Calm under pressure with a proactive, solutions-driven mindset
• Confident working independently and collaboratively with off-site teams
• Fluent in Microsoft Office (Excel, PowerPoint, etc.)
• Sales or business development in the retail fixture/furniture industry
• Managing projects to strict SLAs and KPIs
• Campaign and stock management experience
• Troubleshooting and risk mitigation in complex production or installation scenarios

If you thrive in a fast-paced, client-focused environment and want to work at the intersection of design, production, and retail innovation—this could be the perfect role for you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Advertising, Marketing, and Project Management

• Industries

  Marketing Services and Advertising Services

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