Account Manager

TAC Healthcare; Aberdeen City; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Account Manager in the Occupational Health team, where you'll play a pivotal role in supporting external clients. This full-time position offers the opportunity to provide high-quality, evidence-based services while driving continuous improvement and best practices. You'll manage client services, attend contract meetings, and develop engagement strategies to enhance client relationships. With a commitment to employee health and wellbeing, this innovative firm offers a supportive environment for professional growth and development.

Benefits

Private Medical Insurance

Company Pension Scheme

Enhanced Annual Leave

Parental Leave

Onsite Parking

Employee Assistance Programme

Company Sick Pay Scheme

Enhanced Maternity Leave

Family and Friends Discount on TAC Services

Qualifications

• Proven experience as an Account Manager within Occupational Health.
• Excellent time-management and communication skills.

Responsibilities

• Support day-to-day management of client services in Occupational Health.
• Attend client meetings to discuss contract planning and delivery.

Skills

Account Management

Communication Skills

Time Management

Organizational Skills

Sales Strategy Development

Tools

Microsoft Excel

OH Software

Job description

About The Role

We’re looking for an Account Manager to join our Occupational Health team in Aberdeen, on a full-time permanent basis. The role is based at our Wellheads office, working Monday-Friday.

Account Managers within the TAC Healthcare Occupational Health team are key to our growth and success. As an Account Manager, you will play a pivotal role in supporting our external clients, providing a high quality, efficient, evidence-based service.

You’ll be on your game when it comes to continuous improvement and best practice and able to provide expert advice and first-class customer services to our clients.

What You Will Do

1. Support the day-to-day management of client services within the Occupational Health department.
2. Attend client contract meetings to discuss contract planning, delivery, and activity.
3. Report activity to clients monthly, or in line with contractual requirements.
4. Plan and identify targeted upsell opportunities within the portfolio of accounts.
5. Establish and maintain effective communication and information systems within the Occupational Health team and wider business.
6. Support in the completion of audits for Occupational Health procedures, ensuring standards are met.
7. Work closely with the Head of Operations to implement company objectives and departmental policies.

About You

1. Proven experience as an Account Manager within Occupational Health.
2. Excellent time-management, communication, and organisation skills.
3. Advanced knowledge of all Microsoft packages, including Excel.
4. Previous experience using OH software.
5. Ability to develop, maintain, and close a pipeline of sales opportunities.
6. Experience in developing engagement strategies and managing complex accounts.

What's in it for you

• Private Medical Insurance
• Company Pension Scheme
• Enhanced Annual Leave
• Parental Leave (Various)
• Onsite Parking
• Employee Assistance Programme (for health, wellbeing, and financial assistance)
• Company Sick Pay Scheme
• Enhanced Maternity Leave
• Family and Friends Discount on TAC Services

About Us

At TAC Healthcare, our vision is to be the leading trusted provider, championing employer and employee health and wellbeing. We carry this forward through our mission - delivering accredited, technology-driven healthcare services with a holistic and innovative approach.

Our core values guide how we work and engage with clients, partners, and each other:

• Customer First, Always: Every role, decision, and action is driven by our commitment to our customers. We prioritize their interests to make a real difference.
• Challenge Yourself to Grow: We embrace continuous learning, encourage new thinking, and seek opportunities for improvement.
• Shape the Future: We harness innovation and technology to redefine possibilities for a healthier, more accessible tomorrow.
• Build Trust with Transparency: We own our actions, communicate openly, and share successes and challenges to foster trust.
• Work with Respect: We value diverse perspectives, treat everyone with dignity, and create an inclusive environment.

These principles shape our culture and our commitment to delivering high-quality, forward-thinking occupational health services—making healthcare better.