Account Management Executive / Specialist

Opensoft Systems Limited; Calcutt; On-site; GBP 35,000 - 55,000; Full time

Job summary

Opensoft Systems Limited is seeking an Account Management Executive / Specialist to join our Sales team. You will manage customers across the PLC, SCADA and Industrial Automation sectors from our Knaresborough base.

The role focuses on building relationships, identifying opportunities and promoting our technical training packages and solution-based offerings, with UK-wide travel to customer sites as needed.

Qualifications

• Building relationships with existing customers and prospects.
• Calling customers across the UK to understand requirements.
• Promoting technical training services and automation solutions.
• Identifying and pre-qualifying new opportunities.
• Using a consultative approach to customer needs.

Responsibilities

• Develop relationships with existing customers and prospects.
• Call customers across the UK to identify requirements.
• Promote and sell training services and automation solutions.
• Identify and pre-qualify new sales opportunities.
• Use a consultative approach to meet customer needs.
• Make B2B outbound calls and follow up inquiries.
• Arrange meetings with senior Sales and Account Management.
• Maintain CRM data accurately.
• Support sales and marketing campaigns.

Skills

Relationship building

B2B outbound calls

Consultative selling

CRM

Telephone communication

Time management

UK travel

Tools

CRM systems

Job description

Account Management Executive / Specialist

Location: Knaresborough, North Yorkshire, with UK-wide customer travel

Full-time | Permanent

Competitive salary + commission/bonus

Office-based in Knaresborough, with occasional customer site visits

STRICTLY NO RECRUITMENT AGENCIES

We are looking for a confident and driven Account Management Executive / Specialist to join our Sales team, working with customers across the PLC, SCADA and Industrial Automation sector.

This is a customer-focused role for someone who enjoys building relationships, identifying opportunities and developing accounts through a professional and consultative approach.

About the role

You will work with an established database of customers and prospects, initially focusing on promoting our technical training packages and solution-based offerings.

Office-based in Knaresborough, with occasional travel to customer sites across the UK.

• Developing relationships with existing customers and prospects.


• Calling customers across the UK to understand their requirements and identify opportunities.


• Promoting and selling our technical training services and automation solutions.


• Identifying and pre-qualifying new sales opportunities within existing and prospective accounts.


• Using a consultative approach to understand customer needs and recommend appropriate solutions.


• Making professional B2B outbound calls and following up customer enquiries and opportunities.


• Arranging meetings and working closely with senior Sales and Account Management colleagues.


• Maintaining accurate customer, opportunity and activity information within the CRM system.


• Supporting sales and marketing campaigns and following up potential opportunities.

What we're looking for

We're looking for someone who is tenacious, commercially minded and results-driven, with the confidence to build strong relationships with customers.

• A confident, enthusiastic and professional approach to customer engagement.


• Excellent communication skills and the ability to build rapport quickly.


• A strong telephone manner and confidence making B2B outbound calls.


• A consultative approach with the ability to identify customer needs and commercial opportunities.


• Strong organisational and time-management skills.


• The ability to manage your own workload and follow opportunities through to completion.


• A proactive, self-motivated and results-focused attitude.


• An interest in developing your knowledge of PLC, SCADA and industrial automation solutions.


• The flexibility to travel to customer sites across the UK if required.


• The ambition to develop into a more senior Account Management or Business Development position.

Why join us?

You’ll join an experienced and supportive team where you’ll be given the training and opportunity to develop both your commercial and technical knowledge.

For the right person, this position offers a clear opportunity to build a long-term career and progress into a more senior Account Management or Business Development role.

• Competitive salary


• Commission/bonus structure


• Structured technical, product and solution-selling training


• Clear career development and progression opportunities


• Support from an experienced Sales and Automation team


• A varied customer-facing role working with businesses across the UK

If you're confident, organised and commercially driven, enjoy building customer relationships and are looking to develop a long-term career within industrial automation and technical sales, we'd love to hear from you.