Account Handler - Corporate

Gallagher; Chichester; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career development

Collaborative culture

Job summary

Gallagher's Chichester office is expanding its corporate team and is seeking an experienced Corporate Account Handler to support a mid to large corporate portfolio. You’ll work with Account Executives on renewals, mid-term adjustments and insurer engagement, ensuring clients receive a proactive, technically sound service.

Reporting into the Handling Team Manager, you’ll join a collaborative team where expertise is valued and the focus is on doing the job properly.

Qualifications

• Previous experience as Account Handler in corporate insurance essential.
• Knowledge of Property, Casualty, Construction, PI, D&O, Motor Trade/Fleet advantageous.
• SME experience beneficial.

Responsibilities

• Create documents for new customers, mid-term adjustments and renewals.
• Record customer details accurately and ensure timely data entry.
• Obtain renewal terms and explore options to present best solutions.
• Prepare renewal closings from minutes and ensure cover by renewal date.
• Manage insurer and customer queries and chase outstanding documents.
• Handle account queries, credit control concerns and ensure due diligence.

Skills

Account handling

Communication skills

Interpersonal skills

Analytical skills

Attention to detail

Customer service

Education

GCSE standard or equivalent

CII qualification in progress (Cert CII/ACII)

Tools

Acturis

MS Office

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Gallagher’s Chichester office is expanding its established corporate team and is seeking an experienced Corporate Account Handler to play a key role in supporting a high‑quality mid to large corporate portfolio.

Working closely with a team of Account Executives, you’ll have hands‑on involvement across renewals, mid‑term adjustments and insurer engagement, ensuring clients receive a proactive, technically sound service. Retention is central to the role, with the opportunity to support growth initiatives where there is a clear commercial need.

Sitting within Gallagher’s Retail Broking Division, the Chichester team specialises in tailored insurance, risk management and risk transfer solutions for mid corporate clients. Reporting into the Handling Team Manager, you’ll join a collaborative, technically capable team where expertise is valued, relationships matter, and the focus is on doing the job properly, not just processing business.

This is an ideal opportunity for an experienced Account Handler looking to work with quality clients, deepen their technical exposure, and be part of a team that genuinely values expertise and collaboration.

If this sounds like you, we’d love to hear from you!

How you'll make an impact

• You will be responsible for creating documents for new customers, along with any mid-term adjustments and renewals information too.
• Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity.
• Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution.
• Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date.
• Manage insurer and customer queries about their policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required.
• Deal with account queries and credit control matters highlighting any concerns.
• Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required.

About you

• Previous experience working as an Account Handler within the corporate insurance market is essential.
• Knowledge of lines of business such as Property, Casualty, Construction, Professional Indemnity, D&O, Motor Trade/Fleet.
• Prior experience handling corporate clients would be an advantage however we would also be interested in experience handling SME commercial business.
• Risk aware in handling customer information, 100% customer centric, focussed on the best possible outcome for our customers at all times.
• Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII or ACII would be an advantage. Educated to GCSE standard or equivalent, with an intermediate knowledge of the commercial insurance industry
• Due diligence and process driven to deadlines, task focused, results oriented and takes initiative when assisting team members.
• Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning and analytical skills with high accuracy and attention to detail.
• Proficient in MS office, and Acturis experience would be advantageous.
• Eligible to work in the UK.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well‑being
• Career development opportunities and ongoing learning
• A collaborative, people‑first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)