Account Executive - East of England

Gallagher; Chelmsford; Hybrid; Confidential; Full time

Benefits offered by this job

Minimum of 25 days holiday

Defined contribution pension scheme

Life insurance covering 4x your basic annual salary

Income protection covering up to 50% of your annual income

Health cash plan or private medical insurance

Volunteering days

Employee Stock Purchase plan

Season ticket loan

Discounted gym membership

Job summary

Gallagher is seeking an experienced Account Director in Chelmsford to enhance an already high-performing team. The role involves managing client renewals, building relationships with brokers, and growing business in a collaborative environment.

Ideal candidates will have a strong background in insurance and be passionate about delivering excellent client service. The position offers a hybrid work model, a competitive salary, and a comprehensive benefits package including 25 days holiday and a pension scheme.

Qualifications

• Proven track record as an Account Executive or Account Director.
• Strong understanding of general insurance products and services.
• Detail-oriented with excellent administrative skills.

Responsibilities

• Manage the renewal process for clients.
• Maintain and grow your book of business.
• Build strong relationships with brokers.
• Handle account queries and credit control matters.

Skills

Client relationship management

Insurance products knowledge

Communication skills

Attention to detail

Proactive approach

Education

Chartered Insurance Institute qualification (Dip CII/Cert CII)

Job description

Introduction

Welcome to Gallagher – a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client‑facing role, brokerage, HR consulting, or corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning – that’s what it means to live The Gallagher Way.

Overview

Are you an experienced Account Director looking to step into a role where you can genuinely add value to an already high‑performing team?

We’re looking for a proven and driven Account Director to join our established East of England business, helping to build on the success of a strong, well‑established P&L. This team has real momentum – credible leadership, long‑standing client relationships, and a clear growth trajectory – so we’re looking for someone who can bring experience and help elevate the offering even further.

You’ll be joining one of our largest and most successful Retail teams, with access to both our Chelmsford and Ipswich offices. The business benefits from a well‑resourced infrastructure, including dedicated placement expertise, strong servicing support, in‑house claims, in‑house risk management, and an experienced wider team around you – giving you the platform to focus on what you do best: building relationships and developing your portfolio.

What sets this opportunity apart is the balance of scale and culture. Backed by Gallagher’s global reach and national presence, the team operates with a genuinely local, relationship‑led approach, focused on the commercial mid‑market. It’s a collaborative environment where individuals are trusted, supported, and given the space to succeed – without losing the agility and personality of a regional office.

We’re happy for the successful candidate to be based in either our Ipswich or Chelmsford office, working on a hybrid basis.

How You’ll Make An Impact

• Manage the renewal process for your clients, gathering information and discussing terms to secure the best outcomes.
• Maintain and grow your book of business by identifying and acting on new opportunities.
• Build strong relationships with brokers to access competitive terms that meet your clients’ objectives.
• Visit clients as needed, showcasing your interpersonal skills and commitment to excellent service.
• Handle account queries and credit control matters, resolving issues promptly and escalating concerns when necessary.

About You

• You have a proven track record as an Account Executive or Account Director, managing and developing client relationships.
• You’re working toward or hold a Chartered Insurance Institute qualification (Dip CII/Cert CII).
• You have a strong understanding of general insurance products, services, and classes of insurance, including knowledge of the London Market, Lloyd’s, and the wider industry.
• You’re detail‑oriented, with excellent administrative skills and a focus on accuracy.
• You’re passionate about delivering outstanding client service and building lasting relationships.
• You’re proactive, driven, and possess exceptional communication and interpersonal skills.
• You’re eligible to work in the UK and are open to travel as required.

Compensation And Benefits

On top of a competitive salary, we also offer a wide range of benefits.

• Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days.
• Defined contribution pension scheme, with Gallagher contribution.
• Life insurance covering 4x your basic annual salary, with a 10x top‑up option.
• Income protection covering up to 50% of your annual income, with options to top up.
• Health cash plan or private medical insurance.

Other Benefits

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or bigger purchases.
• Emergency back‑up family care.
• And many more.

Equal Employment Opportunity

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength, living out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, and we support existing employees with long‑term health conditions or disabilities. If you require reasonable adjustments to your application, please contact [e-mail]. If you prefer to speak on the phone, request a callback with your details.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is a proud Living Wage employer accredited by the Living Wage Foundation. We are committed to diversity and opportunity for all, and are opposed to any form of less favourable treatment on the grounds of gender, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/belief, age, and caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including but not limited to recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff and termination. Gallagher will also make reasonable accommodations for known physical or mental limitations of a qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.